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We are looking for French-speaking professionals with a strong background in customer service and sales, particularly in reservation upgrades, to join our dynamic and multicultural team in Málaga. YOUR ROLE • Deliver high-quality customer service to French-speaking clients, • Manage reservation requests and promote upgrade opportunities, • Handle customer interactions via phone, email, and other channels, • Contribute to a positive customer experience while achieving sales targets WHAT WE ARE LOOKING FOR • Native or bilingual French and C1 level of English (minimum), • Previous experience in customer service and sales, • Hospitality or tourism background is a plus, • Based in Málaga or willing to relocate, • Strong communication and customer-oriented mindset WHAT WE OFFER • Salary: €1,635.33/month, • Initial 5-month contract with possibility of extension, • Full-time position (39 hours/week), • On-site training and work at our Málaga city center office, • Training schedule: Monday to Thursday 09:00–18:00, Friday 09:00–16:00, • Working schedule: 8-hour shifts between 08:00 and 22:00 (assigned after training), • Hybrid work model available after onboarding WHY JOIN US • International and multicultural environment, • Career development opportunities within a growing company, • Language classes and continuous training, • Employee referral program, • Access to exclusive discounts and wellbeing initiatives, • Engaging workplace with team activities and events START DATE: August 31 If you are ambitious, customer-focused, and motivated by sales, this is your opportunity to grow in an international environment. Join Foundever and build your career in customer experience.

Looking to grow your career in the hospitality industry while using your language skills every day? At Foundever™, we are hiring Portuguese-speaking Customer Service & Reservations Advisors to support a leading international hotel brand. If you are fluent in Portuguese and enjoy helping customers, this is your opportunity to join a dynamic and multicultural team in Málaga. What You’ll Do • Handle inbound reservation calls in Portuguese, • Assist customers with bookings and inquiries, • Deliver outstanding customer service, • Ensure a smooth and positive guest experience What We’re Looking For • Full professional fluency in Portuguese, • Advanced English, • Advanced Spanish, • Customer-oriented mindset, • Strong communication skills, • Previous customer service experience is a plus (not essential) We’re especially interested in candidates comfortable supporting customers from the Portuguese market and familiar with its language and communication style. What We Offer • €1,635 gross/month + €1.500 in a Sign Bonus, • 39h/week contract, • 3-month temporary contract (with possibility of extension), • Rotating shifts between 10:00–23:00 (Mon–Sun), • 2-month probation period, • Start date: August 31, 2026, • Fully paid on-site training 💙 Why Foundever™? We invest in your growth and well-being through our “Wellbeing 360°” program: Move Well | Eat Well | Live Well | Do Well Because your career should grow with you. Foundever™ is an equal opportunity employer committed to diversity and inclusion. We foster a respectful, discrimination-free workplace and encourage blind CV applications.

Looking to build your career in the tourism and hospitality industry while using your language skills every day? At Foundever™, we are hiring German-speaking Customer Service & Reservations Advisors to support a leading international hotel brand. If you are passionate about customer experience, enjoy working in a multicultural environment, and are ready to grow professionally in Málaga, we would love to hear from you. What You’ll Do • Handle inbound reservation calls in German, • Support customers with bookings, changes, and travel-related inquiries, • Deliver high-quality customer service with a sales-oriented approach, • Create smooth and positive guest experiences throughout every interaction What We’re Looking For • Native or C2 level of German, • Advanced English, • Strong communication and interpersonal skills, • Customer-focused and solution-oriented mindset, • Previous experience in customer service, sales, hospitality, or tourism is a plus, • Residency in Málaga or nearby areas preferred What We Offer • Permanent full-time contract, • 39h/week schedule, • Rotating shifts Monday to Sunday, • €21,500 gross annual salary, • €1,500 sign-on bonus, • Paid on-site training, • Career development opportunities within an international environment, • Modern offices located in Málaga city center, • Start date: ASAP Why Foundever™? We invest in your professional growth and wellbeing through our “Wellbeing 360°” program: Move Well | Eat Well | Live Well | Do Well At Foundever™, employee experience is at the heart of everything we do. Join a collaborative and diverse workplace where your development and success matter. Foundever™ is an equal opportunity employer committed to diversity and inclusion. We foster a respectful, discrimination-free workplace and encourage blind CV applications.

¡En Konecta, el talento marca la diferencia y sabemos que los grandes profesionales, hacen grandes compañías! Gracias a nuestro equipo, cada vez son más las empresas que confían en nosotros/as para que podamos brindarles la mejor experiencia en cada interacción y en cada punto de contacto con sus clientes. Por ese motivo, buscamos personal para trabajar de teleoperador/a en Málaga) y, ¡te estamos buscando! En cuanto el proceso de selección finalice, te brindaremos una completa formación tras la cual, día a día, irás creciendo personal y profesionalmente, siendo parte importante de mantenernos como empresa líder del sector del contact center y realizando como función principal la de atención al cliente para una importante empresa del sector bancario. Para Konectar con el puesto y conseguir desarrollar tu máximo potencial, nos gustaría que contases con: -Capacidad de aprendizaje -Resiliencia -Escucha activa -Empatía -Comunicación -Capacidad de resolución ¿Qué necesitamos de nuestro nuevo talento K? -Disponibilidad para formación en nuestra sede ubicada en el PTA de Málaga desde el 17/08 al 31/08 en horario de 9 a 17h. Formación remunerada dentro de contrato. -Disponibilidad para trabajar en nuestra sede ubicada en el PTA de Málaga en horario de 9 a 17h o de 15 a 23h. -Nivel nativo/bilingüe de alemán y español. ¿Qué ofrecemos a nuestro nuevo talentoK? -Contrato indefinido de 39h semanales con inicio el 17/08/26. -Salario de 24.615,36€ brutos anuales. -Jornada de 9 a 17h o de 15 a 23h (horario fijo) de lunes a domingo con 2 días de descanso. -Incorporación inicialmente presencial en la sede ubicada en el PTA de Málaga con teletrabajo una vez adaptado/a al puesto. • Club beneficios Konecta (portal exclusivo en el que podrás ahorrar en tus compras en ofertas y descuentos que hemos preparado con mucho mimo para ti) Somos una empresa comprometida con la igualdad de oportunidades entre mujeres y hombres, apostando por la igualdad en todas nuestra posiciones. ¡Anímate a Konectar!

Buscamos botones para dos hoteles de Vincci Hoteles:.Hotel Vincci Larios Diez 4: para cubrir una baja.Hotel Vincci Selección Aleysa 5.Ambos puestos son a jornada completa.Transportar y controlar los equipajes de los huéspedes.Conducir y estacionar los vehículos de los huéspedes cuando sea soli

We are seeking savvy and skilled individuals like you to join our diverse Customer Service Team.We are looking for a new colleague with a passion for customer contact and travel.As a Customer Services Advisor, you must be able to switch quickly when challenging issues arise.If you've got the right

We are looking for French-speaking professionals with a strong background in customer service to join our dynamic and multicultural team in Málaga. YOUR ROLE • Deliver high-quality customer service to French-speaking clients • Manage reservation requests and promote upgrade opportunities • Handle customer interactions via phone, email, and other channels • Contribute to a positive customer experience while achieving sales targets WHAT WE ARE LOOKING FOR • Proficiency in French and C1 level of English (minimum) • Previous experience in customer service or sales. • Hospitality or tourism background is a plus • Based in Málaga or willing to relocate • Strong communication and customer-oriented mindset WHAT WE OFFER • Salary: €1,635.33/month • Initial 5-month contract with possibility of extension • Full-time position (39 hours/week) • On-site training and work at our Málaga city center office • Training schedule: Monday to Thursday 09:00–18:00, Friday 09:00–16:00 • Working schedule: 8-hour shifts between 08:00 and 22:00 (assigned after training) • Hybrid work model available after onboarding WHY JOIN US • International and multicultural environment • Career development opportunities within a growing company • Language classes and continuous training • Employee referral program • Access to exclusive discounts and wellbeing initiatives • Engaging workplace with team activities and events START DATE: August 31 If you are ambitious, customer-focused, and motivated by sales, this is your opportunity to grow in an international environment. Join Foundever and build your career in customer experience.

Full-time | Remote | US (EST) hours | $120k/yr To submit an application, please fill out the pre-interview form below. Any applications without this form filled out will not be reviewed. Pre-Interview Form: https://jabronicapital.typeform.com/JCAccountExec About Us We are a fast-growing media brand in the startup world that specializes in poking fun at the tech industry. (100M+ imp across portfolio | ~200k followers) On the back of that, we’ve built a world-class content agency. We help VCs, founders, and top tech executives build authority with funny or unique content on LinkedIn and X. Think interesting stories, hot takes, and shitposts. Our clients are backed by Sequoia, a16z, and other tier 1 firms and have raised anywhere between $5M to $1B+. Most agencies sell delivery trucks. We sell Ferraris. We make people famous, and our clients come to us because nobody else can do what we do. Right now our co-founder runs the client relationships himself. That doesn't scale, and it's the only thing standing between us and the next stage of this business. So we're hiring one person to take it over. The Role What you’ll actually do: • Own the relationship for 15+ clients, plus every account that closes after you start., • Know each client better than anyone else here does. What they care about, what they'd never say, who they're trying to impress, what they're actually building., • Run the weekly call for each client alongside our editor and writer. You drive it., • Be the last set of eyes on content before it reaches the client. Our writers make it funny, our editor makes sure it's good. You're the one who knows whether it's right for that specific client, and you send it back when it isn't., • Anticipate things before they ask. Clients shouldn't have to ask you twice, and often shouldn't have to ask once., • Handle everything commercial: renewals, scope, pricing conversations, expansion., • Watch account health and act on it. Slow approvals, a client who's gone quiet, or whatever signals you have and when they show up long before anyone complains., • Keep our editors and writers pointed in the right direction on every account. You won't be doing this alone. Every account has a writer and an editor already on it. You own the relationships, not the content machine itself. Our requirements: • You've been the person a client escalates to. Consulting, banking, agency account work, anywhere the client was yours and the standard was high., • You're culturally sophisticated. You actually follow tech. You understand venture capital, how deals work, what founders are worried about at 11pm. You can hold your own in a room with any of our clients., • You have high executive function. You run your own system without anyone checking on you. You reply fast. Nothing falls through. You were probably a straight-A student, and you're still that person., • People immediately like you. You read a room and adjust without thinking about it. You're warm, you're charming, and clients trust you because you're worth trusting. What we're not asking for: you don't need to be a writer. You'll never be asked to produce content. That's what our writers and editor are for. Where This Goes We're growing fast, and we need people who can lead with us. Every part of this business: account management, content, sales, is going to need a head, and accounts is the department that matters most. If you're excellent at this, that's you, and the ceiling is COO of this company. Tools You’ll Use • Google Docs + Notion, • Sheets + Airtable, • Slack + WhatsApp, • Whatever you already use to run your own day The Setup • $120k/year, • Remote. You can be based anywhere, but our client calls run Eastern and Pacific time, and you will need to work on their schedule., • Excellent communication How to Apply To submit an application, please fill out the pre-interview form below. Any applications without this form filled out will not be reviewed. Pre-Interview Form: https://jabronicapital.typeform.com/JCAccountExec 📩 Email:

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

nazaríes · Barcelona · Remoto Sobre nazaríes Somos nazaríes, una ingeniería tecnológica especializada en desarrollar soluciones de software que ayudan a las organizaciones a avanzar cuando la tecnología y la complejidad empiezan a convertirse en un freno. Trabajamos junto a nuestros clientes para desarrollar, evolucionar y acelerar sus proyectos tecnológicos, combinando conocimiento técnico, visión de negocio y capacidad de ejecución. Pero detrás de cada proyecto hay algo igual de importante: personas que necesitan sentirse escuchadas, acompañadas y bien atendidas. Y ahí es donde entra este puesto. ¿A quién buscamos? Buscamos una persona para incorporarse a nuestro equipo de Customer Support L1, siendo uno de los primeros puntos de contacto con nuestros clientes. Más que un perfil extremadamente técnico, buscamos a alguien con muy buenas habilidades de comunicación, resolutivo/a, paciente y con auténtica orientación al cliente. Alguien que sepa escuchar, hacer las preguntas adecuadas y transmitir tranquilidad cuando existe un problema. Y hay un requisito especialmente importante: debes poder comunicarte con total fluidez en catalán y español, ya que atenderás habitualmente a clientes en ambos idiomas. Este puesto puede encajarte si... • Te gusta trabajar con personas y ayudarles a resolver problemas., • Sabes mantener la calma y comunicarte con claridad, incluso cuando hay una incidencia., • Tienes iniciativa y no te limitas a trasladar un problema: intentas entenderlo y encontrar una solución., • Sabes cuándo seguir investigando y cuándo es necesario escalar una incidencia., • Eres organizado/a y haces seguimiento de los temas hasta que quedan resueltos., • Te interesa trabajar en un entorno tecnológico, aunque no tengas que ser desarrollador/a para hacerlo bien. ¿Qué harás en tu día a día? • Atender consultas, solicitudes e incidencias de clientes a través de email, ticketing y teléfono., • Entender y analizar cada situación para ofrecer una primera respuesta o solución., • Resolver incidencias de primer nivel y escalar aquellas que requieran la intervención de equipos L2/L3., • Mantener al cliente informado durante todo el proceso., • Hacer seguimiento de los tickets hasta su resolución., • Registrar correctamente incidencias, soluciones y aprendizajes., • Contribuir a mantener actualizada nuestra base interna de conocimiento., • Trabajar junto a equipos técnicos y de operaciones cuando sea necesario., • Cumplir los niveles de servicio establecidos para cada cliente. Lo que necesitamos Imprescindible • Catalán fluido (C1/C2)., • Español fluido/bilingüe., • Muy buenas habilidades de comunicación oral y escrita., • Orientación al cliente y capacidad para generar confianza., • Capacidad de escucha, empatía y resolución de problemas., • Organización y seguimiento de tareas e incidencias., • Autonomía e iniciativa para buscar soluciones., • Comodidad trabajando con herramientas y entornos digitales. Valoraremos experiencia previa en atención al cliente, customer support, helpdesk o soporte técnico, especialmente en empresas tecnológicas. Será un plus si además tienes... • Inglés B2 o superior., • Experiencia utilizando herramientas de ticketing como Jira, Zendesk, Freshdesk o similares., • Experiencia trabajando con productos SaaS, aplicaciones de software, ERP o CRM., • Conocimientos básicos sobre accesos, configuración de aplicaciones o resolución de incidencias técnicas., • Certificaciones como ITIL Foundation, CompTIA A+ o similares. No necesitas cumplir todos estos puntos para aplicar. Si tienes una buena orientación al cliente, dominas catalán y español y te interesa desarrollarte en soporte tecnológico, queremos conocerte. ¿Qué ofrecemos? • Contrato indefinido., • Trabajo en un entorno tecnológico, profesional y multicultural., • Un equipo con experiencia del que podrás aprender desde el primer día., • Todas las herramientas y recursos necesarios para desarrollar tu trabajo., • Seguro médico privado., • Cheques restaurante., • Hasta 29 días de vacaciones al año, en función de la antigüedad., • 24 y 31 de diciembre no laborables., • Formación online subvencionada entre un 50 % y un 100 %, incluyendo idiomas, AWS, Azure, Oracle y otras áreas., • Actividades y encuentros de equipo durante el año. ¿Te interesa? Si disfrutas hablando con clientes, resolviendo problemas y haciendo que una incidencia complicada termine convirtiéndose en una buena experiencia, nos encantará conocerte.

The Technical Partner Account Manager is responsible for developing new partners in the assigned European region, driving and expanding partner relationships, and establishing clear partner development plans.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

nazaríes · Barcelona · Remoto Sobre nazaríes Somos nazaríes, una ingeniería tecnológica especializada en desarrollar soluciones de software que ayudan a las organizaciones a avanzar cuando la tecnología y la complejidad empiezan a convertirse en un freno. Trabajamos junto a nuestros clientes para desarrollar, evolucionar y acelerar sus proyectos tecnológicos, combinando conocimiento técnico, visión de negocio y capacidad de ejecución. Pero detrás de cada proyecto hay algo igual de importante: personas que necesitan sentirse escuchadas, acompañadas y bien atendidas. Y ahí es donde entra este puesto. ¿A quién buscamos? Buscamos una persona para incorporarse a nuestro equipo de Customer Support L1, siendo uno de los primeros puntos de contacto con nuestros clientes. Más que un perfil extremadamente técnico, buscamos a alguien con muy buenas habilidades de comunicación, resolutivo/a, paciente y con auténtica orientación al cliente. Alguien que sepa escuchar, hacer las preguntas adecuadas y transmitir tranquilidad cuando existe un problema. Y hay un requisito especialmente importante: debes poder comunicarte con total fluidez en catalán y español, ya que atenderás habitualmente a clientes en ambos idiomas. Este puesto puede encajarte si... • Te gusta trabajar con personas y ayudarles a resolver problemas., • Sabes mantener la calma y comunicarte con claridad, incluso cuando hay una incidencia., • Tienes iniciativa y no te limitas a trasladar un problema: intentas entenderlo y encontrar una solución., • Sabes cuándo seguir investigando y cuándo es necesario escalar una incidencia., • Eres organizado/a y haces seguimiento de los temas hasta que quedan resueltos., • Te interesa trabajar en un entorno tecnológico, aunque no tengas que ser desarrollador/a para hacerlo bien. ¿Qué harás en tu día a día? • Atender consultas, solicitudes e incidencias de clientes a través de email, ticketing y teléfono., • Entender y analizar cada situación para ofrecer una primera respuesta o solución., • Resolver incidencias de primer nivel y escalar aquellas que requieran la intervención de equipos L2/L3., • Mantener al cliente informado durante todo el proceso., • Hacer seguimiento de los tickets hasta su resolución., • Registrar correctamente incidencias, soluciones y aprendizajes., • Contribuir a mantener actualizada nuestra base interna de conocimiento., • Trabajar junto a equipos técnicos y de operaciones cuando sea necesario., • Cumplir los niveles de servicio establecidos para cada cliente. Lo que necesitamos Imprescindible • Catalán fluido (C1/C2)., • Español fluido/bilingüe., • Muy buenas habilidades de comunicación oral y escrita., • Orientación al cliente y capacidad para generar confianza., • Capacidad de escucha, empatía y resolución de problemas., • Organización y seguimiento de tareas e incidencias., • Autonomía e iniciativa para buscar soluciones., • Comodidad trabajando con herramientas y entornos digitales. Valoraremos experiencia previa en atención al cliente, customer support, helpdesk o soporte técnico, especialmente en empresas tecnológicas. Será un plus si además tienes... • Inglés B2 o superior., • Experiencia utilizando herramientas de ticketing como Jira, Zendesk, Freshdesk o similares., • Experiencia trabajando con productos SaaS, aplicaciones de software, ERP o CRM., • Conocimientos básicos sobre accesos, configuración de aplicaciones o resolución de incidencias técnicas., • Certificaciones como ITIL Foundation, CompTIA A+ o similares. No necesitas cumplir todos estos puntos para aplicar. Si tienes una buena orientación al cliente, dominas catalán y español y te interesa desarrollarte en soporte tecnológico, queremos conocerte. ¿Qué ofrecemos? • Contrato indefinido., • Trabajo en un entorno tecnológico, profesional y multicultural., • Un equipo con experiencia del que podrás aprender desde el primer día., • Todas las herramientas y recursos necesarios para desarrollar tu trabajo., • Seguro médico privado., • Cheques restaurante., • Hasta 29 días de vacaciones al año, en función de la antigüedad., • 24 y 31 de diciembre no laborables., • Formación online subvencionada entre un 50 % y un 100 %, incluyendo idiomas, AWS, Azure, Oracle y otras áreas., • Actividades y encuentros de equipo durante el año. ¿Te interesa? Si disfrutas hablando con clientes, resolviendo problemas y haciendo que una incidencia complicada termine convirtiéndose en una buena experiencia, nos encantará conocerte.

Full-time | Remote | US (EST) hours | $120k/yr To submit an application, please fill out the pre-interview form below. Any applications without this form filled out will not be reviewed. Pre-Interview Form: https://jabronicapital.typeform.com/JCAccountExec About Us We are a fast-growing media brand in the startup world that specializes in poking fun at the tech industry. (100M+ imp across portfolio | ~200k followers) On the back of that, we’ve built a world-class content agency. We help VCs, founders, and top tech executives build authority with funny or unique content on LinkedIn and X. Think interesting stories, hot takes, and shitposts. Our clients are backed by Sequoia, a16z, and other tier 1 firms and have raised anywhere between $5M to $1B+. Most agencies sell delivery trucks. We sell Ferraris. We make people famous, and our clients come to us because nobody else can do what we do. Right now our co-founder runs the client relationships himself. That doesn't scale, and it's the only thing standing between us and the next stage of this business. So we're hiring one person to take it over. The Role What you’ll actually do: • Own the relationship for 15+ clients, plus every account that closes after you start., • Know each client better than anyone else here does. What they care about, what they'd never say, who they're trying to impress, what they're actually building., • Run the weekly call for each client alongside our editor and writer. You drive it., • Be the last set of eyes on content before it reaches the client. Our writers make it funny, our editor makes sure it's good. You're the one who knows whether it's right for that specific client, and you send it back when it isn't., • Anticipate things before they ask. Clients shouldn't have to ask you twice, and often shouldn't have to ask once., • Handle everything commercial: renewals, scope, pricing conversations, expansion., • Watch account health and act on it. Slow approvals, a client who's gone quiet, or whatever signals you have and when they show up long before anyone complains., • Keep our editors and writers pointed in the right direction on every account. You won't be doing this alone. Every account has a writer and an editor already on it. You own the relationships, not the content machine itself. Our requirements: • You've been the person a client escalates to. Consulting, banking, agency account work, anywhere the client was yours and the standard was high., • You're culturally sophisticated. You actually follow tech. You understand venture capital, how deals work, what founders are worried about at 11pm. You can hold your own in a room with any of our clients., • You have high executive function. You run your own system without anyone checking on you. You reply fast. Nothing falls through. You were probably a straight-A student, and you're still that person., • People immediately like you. You read a room and adjust without thinking about it. You're warm, you're charming, and clients trust you because you're worth trusting. What we're not asking for: you don't need to be a writer. You'll never be asked to produce content. That's what our writers and editor are for. Where This Goes We're growing fast, and we need people who can lead with us. Every part of this business: account management, content, sales, is going to need a head, and accounts is the department that matters most. If you're excellent at this, that's you, and the ceiling is COO of this company. Tools You’ll Use • Google Docs + Notion, • Sheets + Airtable, • Slack + WhatsApp, • Whatever you already use to run your own day The Setup • $120k/year, • Remote. You can be based anywhere, but our client calls run Eastern and Pacific time, and you will need to work on their schedule., • Excellent communication How to Apply To submit an application, please fill out the pre-interview form below. Any applications without this form filled out will not be reviewed. Pre-Interview Form: https://jabronicapital.typeform.com/JCAccountExec 📩 Email:

nazaríes · Barcelona · Remoto Sobre nazaríes Somos nazaríes, una ingeniería tecnológica especializada en desarrollar soluciones de software que ayudan a las organizaciones a avanzar cuando la tecnología y la complejidad empiezan a convertirse en un freno. Trabajamos junto a nuestros clientes para desarrollar, evolucionar y acelerar sus proyectos tecnológicos, combinando conocimiento técnico, visión de negocio y capacidad de ejecución. Pero detrás de cada proyecto hay algo igual de importante: personas que necesitan sentirse escuchadas, acompañadas y bien atendidas. Y ahí es donde entra este puesto. ¿A quién buscamos? Buscamos una persona para incorporarse a nuestro equipo de Customer Support L1, siendo uno de los primeros puntos de contacto con nuestros clientes. Más que un perfil extremadamente técnico, buscamos a alguien con muy buenas habilidades de comunicación, resolutivo/a, paciente y con auténtica orientación al cliente. Alguien que sepa escuchar, hacer las preguntas adecuadas y transmitir tranquilidad cuando existe un problema. Y hay un requisito especialmente importante: debes poder comunicarte con total fluidez en catalán y español, ya que atenderás habitualmente a clientes en ambos idiomas. Este puesto puede encajarte si... • Te gusta trabajar con personas y ayudarles a resolver problemas., • Sabes mantener la calma y comunicarte con claridad, incluso cuando hay una incidencia., • Tienes iniciativa y no te limitas a trasladar un problema: intentas entenderlo y encontrar una solución., • Sabes cuándo seguir investigando y cuándo es necesario escalar una incidencia., • Eres organizado/a y haces seguimiento de los temas hasta que quedan resueltos., • Te interesa trabajar en un entorno tecnológico, aunque no tengas que ser desarrollador/a para hacerlo bien. ¿Qué harás en tu día a día? • Atender consultas, solicitudes e incidencias de clientes a través de email, ticketing y teléfono., • Entender y analizar cada situación para ofrecer una primera respuesta o solución., • Resolver incidencias de primer nivel y escalar aquellas que requieran la intervención de equipos L2/L3., • Mantener al cliente informado durante todo el proceso., • Hacer seguimiento de los tickets hasta su resolución., • Registrar correctamente incidencias, soluciones y aprendizajes., • Contribuir a mantener actualizada nuestra base interna de conocimiento., • Trabajar junto a equipos técnicos y de operaciones cuando sea necesario., • Cumplir los niveles de servicio establecidos para cada cliente. Lo que necesitamos Imprescindible • Catalán fluido (C1/C2)., • Español fluido/bilingüe., • Muy buenas habilidades de comunicación oral y escrita., • Orientación al cliente y capacidad para generar confianza., • Capacidad de escucha, empatía y resolución de problemas., • Organización y seguimiento de tareas e incidencias., • Autonomía e iniciativa para buscar soluciones., • Comodidad trabajando con herramientas y entornos digitales. Valoraremos experiencia previa en atención al cliente, customer support, helpdesk o soporte técnico, especialmente en empresas tecnológicas. Será un plus si además tienes... • Inglés B2 o superior., • Experiencia utilizando herramientas de ticketing como Jira, Zendesk, Freshdesk o similares., • Experiencia trabajando con productos SaaS, aplicaciones de software, ERP o CRM., • Conocimientos básicos sobre accesos, configuración de aplicaciones o resolución de incidencias técnicas., • Certificaciones como ITIL Foundation, CompTIA A+ o similares. No necesitas cumplir todos estos puntos para aplicar. Si tienes una buena orientación al cliente, dominas catalán y español y te interesa desarrollarte en soporte tecnológico, queremos conocerte. ¿Qué ofrecemos? • Contrato indefinido., • Trabajo en un entorno tecnológico, profesional y multicultural., • Un equipo con experiencia del que podrás aprender desde el primer día., • Todas las herramientas y recursos necesarios para desarrollar tu trabajo., • Seguro médico privado., • Cheques restaurante., • Hasta 29 días de vacaciones al año, en función de la antigüedad., • 24 y 31 de diciembre no laborables., • Formación online subvencionada entre un 50 % y un 100 %, incluyendo idiomas, AWS, Azure, Oracle y otras áreas., • Actividades y encuentros de equipo durante el año. ¿Te interesa? Si disfrutas hablando con clientes, resolviendo problemas y haciendo que una incidencia complicada termine convirtiéndose en una buena experiencia, nos encantará conocerte.

Looking to build your career in the tourism and hospitality industry while using your language skills every day? At Foundever™, we are hiring German-speaking Customer Service & Reservations Advisors to support a leading international hotel brand. If you are passionate about customer experience, enjoy working in a multicultural environment, and are ready to grow professionally in Málaga, we would love to hear from you. What You’ll Do • Handle inbound reservation calls in German, • Support customers with bookings, changes, and travel-related inquiries, • Deliver high-quality customer service with a sales-oriented approach, • Create smooth and positive guest experiences throughout every interaction What We’re Looking For • Native or C2 level of German, • Advanced English, • Strong communication and interpersonal skills, • Customer-focused and solution-oriented mindset, • Previous experience in customer service, sales, hospitality, or tourism is a plus, • Residency in Málaga or nearby areas preferred What We Offer • Permanent full-time contract, • 39h/week schedule, • Rotating shifts Monday to Sunday, • €21,500 gross annual salary, • €1,500 sign-on bonus, • Paid on-site training, • Career development opportunities within an international environment, • Modern offices located in Málaga city center, • Start date: ASAP Why Foundever™? We invest in your professional growth and wellbeing through our “Wellbeing 360°” program: Move Well | Eat Well | Live Well | Do Well At Foundever™, employee experience is at the heart of everything we do. Join a collaborative and diverse workplace where your development and success matter. Foundever™ is an equal opportunity employer committed to diversity and inclusion. We foster a respectful, discrimination-free workplace and encourage blind CV applications.

Una empresa líder en soluciones HVAC busca un Técnico de Soporte Técnico en Málaga.Esta posición requiere atención al cliente, resolución de problemas y conocimientos en climatización y domótica.Se valora un ciclo formativo en Electrónica o un grado en Ingeniería.Se ofrece un entorno din�

Arquia Banca, entidad financiera especializada en servicios a profesionales, busca ampliar su equipo comercial.Se valorará experiencia en banca, conocimientos de productos financieros y capacidad para captar y fidelizar clientes, aplicando las estrategias del plan comercial.Se ofrece formación con

We are looking for French-speaking professionals with a strong background in customer service to join our dynamic and multicultural team in Málaga.Deliver high-quality customer service to French-speaking clients.Manage reservation requests and promote upgrade opportunities.Handle customer interacti

Serás responsable de garantizar una experiencia excelente para clientes a través de canales digitales y telefónicos, gestionando incidencias, devoluciones y consultas, y colaborando en proyectos de mejora continua del servicio. Grupo Mayoral busca un/a Especialista de atención al cliente Omnican

Looking to grow your career in the hospitality industry while using your language skills every day?.Portuguese-speaking Customer Service & Reservations Advisors.If you are fluent in Portuguese and enjoy helping customers, this is your opportunity to join a dynamic and multicultural team in Málaga.H

Looking to build your career in the tourism and hospitality industry while using your language skills every day? At Foundever™, we are hiring German-speaking Customer Service & Reservations Advisors to support a leading international hotel brand. If you are passionate about customer experience, enjoy working in a multicultural environment, and are ready to grow professionally in Málaga, we would love to hear from you. What You’ll Do • Handle inbound reservation calls in German, • Support customers with bookings, changes, and travel-related inquiries, • Deliver high-quality customer service with a sales-oriented approach, • Create smooth and positive guest experiences throughout every interaction What We’re Looking For • Native or C2 level of German, • Advanced English, • Strong communication and interpersonal skills, • Customer-focused and solution-oriented mindset, • Previous experience in customer service, sales, hospitality, or tourism is a plus, • Residency in Málaga or nearby areas preferred What We Offer • Permanent full-time contract, • 39h/week schedule, • Rotating shifts Monday to Sunday, • €21,500 gross annual salary, • €1,500 sign-on bonus, • Paid on-site training, • Career development opportunities within an international environment, • Modern offices located in Málaga city center, • Start date: ASAP Why Foundever™? We invest in your professional growth and wellbeing through our “Wellbeing 360°” program: Move Well | Eat Well | Live Well | Do Well At Foundever™, employee experience is at the heart of everything we do. Join a collaborative and diverse workplace where your development and success matter. Foundever™ is an equal opportunity employer committed to diversity and inclusion. We foster a respectful, discrimination-free workplace and encourage blind CV applications.

Elpuertodesantamaria, ubicada en Málaga, busca un/a auxiliar de servicios para centro educativo, en jornada partida.Si eres responsable, proactivo y con experiencia en entornos educativos, este puesto puede ser tu primer paso hacia un desarrollo estable dentro de la organización.Te ocuparás de ap

Konecta en Málaga busca teleoperador/a de atención al cliente para el mercado polaco de un importante banco.

Adecco para Leroy Merlin en Mijas busca un/a Asesor/a de Servicios Postventa para garantizar la mejor experiencia cliente en la gestión centralizada de instalaciones en la región.La función implica atención al cliente, gestión de reclamaciones y coordinación entre cliente, instalador y tienda,

Dreaming of a fresh start by the Mediterranean? Imagine finishing work and spending your evenings by the beach, enjoying tapas with friends, or exploring one of Spain's most vibrant coastal cities.If you're looking for an opportunity to gain valuable international work experience while enjoying an i

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. Be HRS representative for all HRS corporate interests and its Brand when liaising with customers What We're Looking

NVOGA Marbella Realty busca una Recepcionista con energía para convertirse en el primer punto de contacto de la oficina en Marbella. Buscamos a alguien organizado, resolutivo y con una gran sonrisa, capaz de gestionar llamadas, correos y agendas manteniendo una experiencia profesional desde el prim

We are looking for French-speaking professionals with a strong background in customer service to join our dynamic and multicultural team in Málaga.Deliver high-quality customer service to French-speaking clients.Manage reservation requests and promote upgrade opportunities.Handle customer interacti

El/ La Gestor/a Comercial realizará las siguientes funciones: * Atención presencial al cliente en oficina comercial. Buscas un cambio de empresa o un crecimiento profesional? Buscamos para importante Consultora de ámbito internacional, que gestiona un proyecto del sector energético, a nivel naci

Buscamos un Monitor y Recepcionista de Centro de Ocio responsable, creativo y dinámico para unirse a nuestro equipo.El candidato ideal deberá ser apasionado por el trabajo con niños, tener habilidades de liderazgo y organización, además de brindar una excelente atención al cliente.Funciones pr

Jornada parcial con posibilidad de contrato según necesidades de la empresa. Ubicación en Málaga, ambiente estable y oportunidades de desarrollo profesional. Empresa de Trabajo Temporal Nacional busca una persona para cubrir puesto de Recepcionista en Málaga.

Se busca Recepcionista Sanitario/a para trabajar en Antequera, en media jornada, en un centro médico, clínica privada, centro sociosanitario o consulta especializada.

Elpuertodesantamaria busca un/a cajero/a para su farmacia en Vélez-Málaga.

En MiCampus Living creemos que la primera impresión cuenta, y por eso estamos buscando a la persona perfecta para ser la cara amable y acogedora de nuestras residencias de estudiantes.Si te encanta el trato directo, te motivan los entornos vivos y disfrutas creando experiencias positivas, esta es t

Strachan, 5, Distrito Centro, 29015 Málaga) Buscamos hostess (recepcionista) que nos ayude a captar y mimar a nuestros clientes, garantizando que disfruten de la #experienciaLateral en cada visita ¿QUÉ TE OFRECEMOS? Contrato indefinido con salario fijo competitivo Descuento de empleado del 25

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move in

Looking to build your career in the tourism and hospitality industry while using your language skills every day? At Foundever™, we are hiring German-speaking Customer Service & Reservations Advisors to support a leading international hotel brand.If you are passionate about customer experience, enj

Experience the power of a game-changing career.We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Are you a motivated

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

ASK DISCOVERY es una empresa dedicada a ofrecer experiencias de viaje personalizadas para personas viajeras de todo el mundo.Trabajamos de forma flexible y digital, aprovechando herramientas online para diseñar rutas, gestionar reservas y ofrecer asesoramiento experto.Valoramos la atención cercana

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move in

Por ese motivo, buscamos personal para trabajar de teleoperador/a en Málaga) y, ¡te estamos buscando!.

Experience the power of a game-changing career.We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Are you a motivated

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!