Offres flexible chat à Espagne

NTT DATA somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad. En NTT DATA buscamos perfiles Service Desk Agent para incorporarse al equipo de Omnichannel Support. Será responsable de proporcionar soporte técnico de primer nivel a usuarios finales a través de múltiples canales de interacción, garantizando una experiencia de soporte eficiente, consistente y orientada a la resolución. Tendrá un enfoque orientado a la resolución en primer nivel y a la satisfacción del usuario. Participará en la gestión de incidencias, solicitudes y consultas relacionadas con el puesto de trabajo digital, utilizando herramientas de conocimiento, automatización y autoservicio para maximizar la resolución en primer contacto. Responsabilidades • Atender usuarios mediante canales de voz, chat, correo electrónico, portal de autoservicio y herramientas colaborativas., • Registrar, clasificar y gestionar incidencias y solicitudes., • Resolver incidencias de primer nivel relacionadas con dispositivos, Microsoft 365 y aplicaciones corporativas., • Utilizar bases de conocimiento y procedimientos operativos para la resolución de incidencias., • Promover el uso de herramientas de autoservicio y canales digitales., • Escalar incidencias cuando sea necesario siguiendo los procedimientos establecidos., • Mantener actualizada la documentación operativa., • Contribuir a la satisfacción y experiencia del usuario., • Participar en iniciativas de mejora de la calidad del servicio., • Cumplir los procedimientos y estándares operativos definidos., • Detectar tendencias recurrentes y colaborar con otros equipos en la identificación de Problemas. Experiencia requerida • 1 a 3 años en Service Desk o soporte a usuario final., • Experiencia en atención omnicanal., • Experiencia en entornos corporativos Microsoft., • Experiencia utilizando herramientas ITSM. Formación • Formación Profesional Superior en Informática, Sistemas o equivalente., • Formación universitaria valorable. Certificaciones valorables • ITIL® 4 Foundation, • Microsoft 365 Fundamentals (MS-900), • Certificaciones de atención al cliente Competencias • Orientación al cliente., • Comunicación verbal y escrita., • Empatía., • Organización y gestión del tiempo., • Trabajo en equipo., • Capacidad de aprendizaje., • Orientación a resultados. Conocimientos técnicos • Windows 10 y Windows 11., • Microsoft 365., • Active Directory., • Herramientas ITSM., • Herramientas de colaboración digital. Conocimientos deseables • Intune., • Azure Active Directory, • Remote Support Tools, • Bases de conocimiento corporativas, • Microsoft Teams Conocimientos deseables de IA • Agent Assist., • Herramientas de búsqueda asistida por IA., • Automatización básica de soporte., • Generative AI aplicada a productividad., • Microsoft AI Fundamentals (AI-900) En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las 6 empresas TOP de tecnologías en el mundo. Porque #Greattech, needs #GreatPeople, like you. Nuestro mejor valor añadido son las personas que hacen vida en este equipo, porque ante todo lo más importante para nosotros siempre serán las personas y por eso siempre velamos por su desarrollo y bienestar. Hoy más que nunca queremos transmitir que somos una empresa que está con nuestros profesionales y que sabemos que la estabilidad es algo que es más importante que nunca, por ello ofrecemos desde el primer día un contrato indefinido, acompañado de un paquete de retribución flexible y la posibilidad de que crezcas con nosotros. ¿Qué encontrarás en NTT Data? Te invitamos a conocer la realidad de NUESTRA ESENCIA: Ponemos en valor el Bienestar y la Calidad humana, tus motivaciones para sentir la conexión con lo que haces, las personas con las que trabajas y la satisfacción con tus logros y evolución profesional. 💪Nos comprometemos a largo: La estabilidad de una empresa global y consolidada a nivel mundial que valora tu talento como algo dinámico. 🎯Innovación diversa: Somos más que un resultado, somos nuestros principios, nuestras emociones y motivaciones. Creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique 👌Colaboración y cercanía: Nuestro “Buenrrollismo” es la suma de increíbles profesionales y mejores personas. Trabajamos en sintonía, colaborando con otras personas y confiando en que si pides ayuda, la recibirás. 👉👇Experiencia personalizada: Nuestro modelo de trabajo está pensado para adaptarse a ti. Tanto la flexibilidad en el horario como en la presencialidad/teletrabajo. Tenemos también jornada intensiva los viernes y en verano. 🙌Mentalidad de crecimiento continuo: La curiosidad es la base para seguir aprendiendo. Te daremos las herramientas para seguir desarrollándote de manera integral. Conoce nuestra oferta formativa en charlas, talleres, certificaciones… 💙Beneficios y ventajas: A través de la Compensación flexible accederás a descuentos fiscales en distintos productos. Contamos con 25 días de vacaciones y beneficios que te ayudarán a cubrir los gastos del teletrabajo. Sala de wellness y juegos, la cantina con vistas al mar, el club de running, de padel… y muchos eventos donde traer a tus seres queridos. ✨Solidarios y comprometidos: Somos una organización responsable en materia ambiental y social. A través de nuestra Fundación colaboramos en grandes iniciativas, te esperamos en el voluntariado.

NTT DATA BPO, es una sociedad perteneciente al grupo NTT DATA, la cual presta servicios de externalización de procesos de negocio. NTT DATA es una consultora multinacional que ofrece soluciones de negocio, estrategia, desarrollo y mantenimiento de aplicaciones tecnológicas, y outsourcing. La compañía, desarrolla su actividad en los sectores de telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad. Somos la sexta compañía de servicios IT del mundo y una de las pocas compañías en España, con los estándares más altos de excelencia en las condiciones que ofrecemos a nuestros empleados, por eso estamos certificados como Top Employer desde 2016 hasta la actualidad. Apostamos por nuestros empleados y creemos por encima de todo en las personas y en su desarrollo integral, por lo que fomentamos un contexto de libertad responsable que se traduce en un alto rendimiento profesional. Buscamos una persona para incorporarse a un proyecto estratégico dentro del ámbito de la transformación digital. Tendrás la oportunidad de participar en transformación digital, IA aplicada a servicios de atención, herramientas ITSM, automatización, monitorización, reporting, BI, dashboards, integración y tratamiento de datos y evaluación de iniciativas mediante KPI. ¿Qué podemos ofrecerte? • Retribución flexible., • Contrato Indefinido., • Modelo Híbrido: 3 días presenciales y 2 teletrabajo a la semana., • Plan de Carrera profesional en función de la formación, experiencia, potencial profesional y expectativas del candidato., • Formación desde el primer día dirigida a la especialización técnica y de transformación digital., • Revisiones periódicas de desempeño., • Salario en función de ubicación, perfil y experiencia profesional., • Revisiones periódicas de desempeño., • Integrarte en una compañía multinacional líder (una de las 10 compañías más grandes del sector a nivel mundial), joven y dinámica., • Formar parte de un ambiente creativo y colaborador donde puedes disfrutar de la experiencia del trabajo en equipo para lograr el máximo valor para nuestros clientes., • Trabajar en una empresa en constante evolución y crecimiento, realizando un trabajo enriquecedor con grandes oportunidades de desarrollo profesional., • Participación en proyectos innovadores y punteros para grandes clientes de primer nivel en distintos sectores de mercado. ¿Te encaja? Esto es lo que valoramos: • Titulación oficial superior universitaria de nivel MECES 3 o superior en Telecomunicaciones o Informática., • Certificación reconocida internacionalmente en metodologías ágiles, como PSM I/II, CSM, PMI-ACP o equivalente., • Experiencia profesional mínima de tres años en digitalización e innovación de servicios de atención al usuario., • Experiencia en: Diseño y evolución de modelos de atención multicanal: teléfono, email, chat, formularios y autoservicio, Definición e implantación de agentes virtuales o chatbots e Implantación de canales de autoservicio. En NTT DATA Europe & LATAM creemos que todos somos únicos y diferentes, por eso apostamos por una cultura inclusiva que reconozca y valore la diversidad. Trabajamos día tras día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique #GreatTech #GreatPeople

IENAI SPACE is an early-stage startup located in Madrid, developing an end-to-end ecosystem of in-space mobility products, including propulsion systems and engineering SaaS. We are a highly innovative company in the “New Space” sector; the team is made up of a dynamic and multidisciplinary group of engineers, PhDs and developers, looking to revolutionize space mobility for the adoption of propulsion products in the smallest of satellites. We recently kickstarted our commercial phase with our first product: 360™, a Mission and Space Mobility analysis SaaS. Our mission is to build tailored, end-to-end space mobility products and services for the next generation of small satellites empowering a sustainable new space economy. We believe this is possible because we rely on our values: Infinite Innovation, Extraterrestrial Excellence, Cosmic Collaboration, Astronomical Agility and Planetary Passion. How will you contribute to IENAI SPACE? As the Head of Embedded Systems and Software, you will own the architectural vision and lifecycle execution for all software powering our ATHENA propulsion system, spanning mission-critical flight firmware and bare-metal to embedded software, laboratory automation, and Electrical Ground Support Equipment (EGSE) software. You will be in charge of the architecture design, implementation, and continuous improvement of highly reliable, fault-tolerant embedded solutions. This role requires an engineering leader who can prioritize tasks effectively, work with agility and take full ownership of firmware and software development. Your key responsibilities will include: • End-to-End embedded lifecycle ownership: lead the design, development, testing and maintenance of embedded software for our ATHENA propulsion system, from bare-metal to real-time application and EGSE software., • Team leadership and scaling: lead, mentor and grow a small team of embedded software engineers, fostering a culture of technical excellence and agility., • Mission assurance: define software verification strategies, including Hardware-in-the-Loop (HIL) testing and automated CI/CD pipelines, to guarantee flight readiness., • Architecture design and migration: define and structure firmware and software components to create a modular, scalable, and maintainable system, and lead the migration from legacy resource-constrained (8-bit microcontroller) bare-metal software to a modern 32-bit RTOS embedded architecture., • Technical feasibility assessment: evaluate design concepts and propose robust technical solutions., • System integration: work closely with the hardware team to ensure seamless integration of embedded software into our propulsion systems and laboratory equipment., • Technical reviews and documentation: participate in design and milestone reviews, ensuring the highest quality and alignment with project goals. What is your department like? You will be the head of our Embedded Systems and Software team, which is part of our Electric Propulsion department. This team is in charge of designing, developing, testing, and maintaining all firmware and software controlling our ATHENA propulsion system and laboratory equipment. What will make you succeed? We are looking for (must have): • At least 7+ years of experience in embedded software development, with proven experience leading or mentoring engineering teams., • Professional proficiency in C++ and C for resource-constrained systems., • Solid experience with bare-metal development and Real-Time Operating Systems (RTOS, ideally FreeRTOS)., • Deep understanding of microcontroller architectures (from highly resource-constrained 8-bit to modern 32-bit MCUs) and low-level peripherals (I2C, SPI, UART, CAN, PWM)., • Strong competency in Python for scripting, test automation, and laboratory equipment control., • Experience establishing version control workflows (Git) and modern CI/CD practices for embedded systems., • Ability to read and interpret PCB schematics., • Strong problem-solving skills with the ability to prioritize tasks and work autonomously., • Fluent in spoken and written English. We also value (nice to have): • Experience in NewSpace, aerospace, or safety-critical industries (medical, automotive, railway, avionics, etc.)., • Familiarity with space software standards (e.g., ECSS-E-ST-40C) or safety coding guidelines (MISRA C/C++)., • Experience designing bootloaders (including on-orbit/telemetry updates) and fault-tolerant/fail-safe software mechanisms., • Passion for space technology and a willingness to grow within a young and dynamic team. What do we offer? • 🚀 A key role in a pioneering space startup, where you will directly impact the development of cutting-edge propulsion technology., • 💼 A full-time contract of 40h per week., • ⏰ Flexible working hours, allowing you to manage your schedule for better work-life balance., • 🏠 Hybrid work model – work remotely up to 10 days per month., • 🎄 Extra holidays – in addition to 23 vacation days, enjoy 6 additional days off during the Christmas period (from 24 December to 2 January, both included)., • 🩺 Private health insurance, fully covered by the company., • 🎓 Learning & Development – €1000 per year budget for training, courses, and professional growth., • 💪 Autonomy and responsibility – your contributions will directly shape our technology and success. What will your recruitment process be like? Here is a quick overview of the recruitment process: • Application review: we carefully assess your CV and experience., • Culture and values interview: a chat with our People team to ensure we share the same mindset and values., • Technical interview: meet the Tech Lead and showcase your technical skills., • Sometimes the hiring process will require a technical exercise to assess how you could apply logic and structure to different scenarios., • Final interview with Founders: align expectations and discuss your potential impact at IENAI SPACE. If everything you've read matches what you're looking for in your next adventure, don't hesitate to apply via LinkedIn. We are looking forward to meeting you ✨

We are: Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there’s no limit to what we can achieve Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role: Responsibilities: Responsible for designing and building AI-enabled services that support high-value Financial Crime scaling challenges. The engineer combines strong .NET engineering foundations with practical experience using Azure OpenAI, Azure AI Search, secure Azure hosting patterns and Retrieval Augmented Generation to build grounded, auditable and cost-aware solutions. The engineer works on use cases aligned to the FinCrime Scaling backlog, including Screening, Cross Border Payments, Name Screening, KYC/KYB, Companies House alerts, Court Orders, Wider Exposure Reviews, Tactical Intelligence Reviews, iSAR Complex, Fraud and Transaction Monitoring. The focus is on reducing manual effort, improving operational scalability, supporting faster and better-informed investigations, and delivering measurable ROI. Must-have Skills To be successful in this role, you must have: Strong experience with LLMs Azure OpenAI for chat/completion capabilities. Azure AI Foundry/AI Studio Azure AI Search for retrieval over approved knowledge sources. Azure AI Search hybrid retrieval, semantic ranking and citation-backed responses. When to use RAG rather than fine-tuning or a generic prompt. How to structure source documents for retrieval. Chunking, indexing and vectorisation concepts. While Azure is our primary platform, the engineer should also understand the other models and frameworks we can use, along with the trade-offs between them. Excellent communication and collaboration skills. English B2 Advanced or C1 Nice-to-have: Financial Crime Experience Azure storage technologies What we offer: Competitive compensation & total rewards Health benefits & wellness programs Savings & retirement plans Global mobility opportunities Flexible work policy and remote-friendly approach Happy hours, gaming tournaments, sports activities & more Continuous learning & training programs with WizeAcademy Free certifications in cloud technologies and coding languages Find out more about our culture here .

Network Engineer Remote within Spain | Preferably based in Madrid About the Opportunity We are looking for a Network Engineer to join the Engineering team of an innovative international technology company operating large-scale cloud and digital service platforms. You will work alongside experienced engineers across Platform Engineering, Dev Ops, Product Engineering, and Operations teams, contributing to the design, implementation, and evolution of highly available, scalable, and secure infrastructures. If you enjoy complex networking environments, cloud technologies, and building resilient systems, we would love to hear from you. Equal Opportunity Employer We are committed to creating an inclusive workplace and welcome applications from all qualified candidates. We particularly encourage individuals with disabilities to apply. Location Remote from anywhere in Spain Preferred location: Madrid, for occasional in-person collaboration Possibility of accessing offices located in major Spanish cities when needed Key Responsibilities As a Network Engineer, you will play a key role in the design, deployment, and continuous improvement of enterprise-grade network infrastructures. Your responsibilities will include: Designing and implementing high-performance network architectures. Evaluating, integrating, and validating new technologies and solutions. Contributing to the evolution of cloud-based and hybrid infrastructures. Ensuring scalable, secure, and resilient network designs. Participating in architecture reviews and technical decision-making. Supporting engineering teams throughout deployment and operations. Managing relationships with technology vendors and partners. Producing and maintaining technical documentation. Troubleshooting complex networking and infrastructure incidents. Requirements Essential Skills & Experience Strong expertise in networking technologies, including: Switching Routing Firewalls Load balancing Deep understanding of multicast environments: IGMP PIM PIM-SM PIM-SSM MSDP Advanced knowledge of: 802.1 Q Spanning Tree OSPF BGP IS-IS Experience with cloud services and hybrid infrastructure environments. Solid understanding of high-availability architectures and service delivery platforms. Experience working with content distribution networks (CDN) and large-scale Internet services. Professional level of English (B2 or above). Fluency in Spanish. Nice to Have Experience with one or more of the following: AWS or other cloud platforms Python or other scripting languages Storage technologies and NAS environments Linux administration Datacenter technologies Infrastructure monitoring and automation tools Technologies You will work with technologies related to: Enterprise networking Datacenter infrastructure Cloud platforms Network security Service delivery infrastructures CDN integration Storage platforms Automation and monitoring tools What We're Looking For Excellent communication and documentation skills. Strong collaboration and teamwork capabilities. Flexibility and adaptability in dynamic environments. Proactive and solution-oriented mindset. Attention to detail and ownership mentality. Hands-on approach to problem solving. Ability to manage priorities and coordinate technical initiatives. What We Offer Flexible Benefits Package ⌚ Flexible Working Hours Remote Work within Spain Employee Referral Program ️ Free English Training Professional Development Opportunities International and Collaborative Environment Participation in innovative, large-scale technology projects Interested? Apply now and join a team building and operating cutting-edge digital platforms used by organizations worldwide. Proporcione sus comentarios sobre Biz Chat

IENAI SPACE is an early-stage startup located in Madrid, developing an end-to-end ecosystem of in-space mobility products, including propulsion systems and engineering SaaS. We are a highly innovative company in the “New Space” sector; the team is made up of a dynamic and multidisciplinary group of engineers, PhDs and developers, looking to revolutionize space mobility for the adoption of propulsion products in the smallest of satellites. We recently kickstarted our commercial phase with our first product: 360™, a Mission and Space Mobility analysis SaaS. Our mission is to build tailored, end-to-end space mobility products and services for the next generation of small satellites empowering a sustainable new space economy. We believe this is possible because we rely on our values: Infinite Innovation, Extraterrestrial Excellence, Cosmic Collaboration, Astronomical Agility and Planetary Passion. How will you contribute to IENAI SPACE? As the Head of Embedded Systems and Software, you will own the architectural vision and lifecycle execution for all software powering our ATHENA propulsion system, spanning mission-critical flight firmware and bare-metal to embedded software, laboratory automation, and Electrical Ground Support Equipment (EGSE) software. You will be in charge of the architecture design, implementation, and continuous improvement of highly reliable, fault-tolerant embedded solutions. This role requires an engineering leader who can prioritize tasks effectively, work with agility and take full ownership of firmware and software development. Your key responsibilities will include: • End-to-End embedded lifecycle ownership: lead the design, development, testing and maintenance of embedded software for our ATHENA propulsion system, from bare-metal to real-time application and EGSE software., • Team leadership and scaling: lead, mentor and grow a small team of embedded software engineers, fostering a culture of technical excellence and agility., • Mission assurance: define software verification strategies, including Hardware-in-the-Loop (HIL) testing and automated CI/CD pipelines, to guarantee flight readiness., • Architecture design and migration: define and structure firmware and software components to create a modular, scalable, and maintainable system, and lead the migration from legacy resource-constrained (8-bit microcontroller) bare-metal software to a modern 32-bit RTOS embedded architecture., • Technical feasibility assessment: evaluate design concepts and propose robust technical solutions., • System integration: work closely with the hardware team to ensure seamless integration of embedded software into our propulsion systems and laboratory equipment., • Technical reviews and documentation: participate in design and milestone reviews, ensuring the highest quality and alignment with project goals. What is your department like? You will be the head of our Embedded Systems and Software team, which is part of our Electric Propulsion department. This team is in charge of designing, developing, testing, and maintaining all firmware and software controlling our ATHENA propulsion system and laboratory equipment. What will make you succeed? We are looking for (must have): • At least 7+ years of experience in embedded software development, with proven experience leading or mentoring engineering teams., • Professional proficiency in C++ and C for resource-constrained systems., • Solid experience with bare-metal development and Real-Time Operating Systems (RTOS, ideally FreeRTOS)., • Deep understanding of microcontroller architectures (from highly resource-constrained 8-bit to modern 32-bit MCUs) and low-level peripherals (I2C, SPI, UART, CAN, PWM)., • Strong competency in Python for scripting, test automation, and laboratory equipment control., • Experience establishing version control workflows (Git) and modern CI/CD practices for embedded systems., • Ability to read and interpret PCB schematics., • Strong problem-solving skills with the ability to prioritize tasks and work autonomously., • Fluent in spoken and written English. We also value (nice to have): • Experience in NewSpace, aerospace, or safety-critical industries (medical, automotive, railway, avionics, etc.)., • Familiarity with space software standards (e.g., ECSS-E-ST-40C) or safety coding guidelines (MISRA C/C++)., • Experience designing bootloaders (including on-orbit/telemetry updates) and fault-tolerant/fail-safe software mechanisms., • Passion for space technology and a willingness to grow within a young and dynamic team. What do we offer? • 🚀 A key role in a pioneering space startup, where you will directly impact the development of cutting-edge propulsion technology., • 💼 A full-time contract of 40h per week., • ⏰ Flexible working hours, allowing you to manage your schedule for better work-life balance., • 🏠 Hybrid work model – work remotely up to 10 days per month., • 🎄 Extra holidays – in addition to 23 vacation days, enjoy 6 additional days off during the Christmas period (from 24 December to 2 January, both included)., • 🩺 Private health insurance, fully covered by the company., • 🎓 Learning & Development – €1000 per year budget for training, courses, and professional growth., • 💪 Autonomy and responsibility – your contributions will directly shape our technology and success. What will your recruitment process be like? Here is a quick overview of the recruitment process: • Application review: we carefully assess your CV and experience., • Culture and values interview: a chat with our People team to ensure we share the same mindset and values., • Technical interview: meet the Tech Lead and showcase your technical skills., • Sometimes the hiring process will require a technical exercise to assess how you could apply logic and structure to different scenarios., • Final interview with Founders: align expectations and discuss your potential impact at IENAI SPACE. If everything you've read matches what you're looking for in your next adventure, don't hesitate to apply via LinkedIn. We are looking forward to meeting you ✨

What makes Cognizant Netcentric a great fit for you? At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of Adobe experts working across countries, cultures, and technologies. Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation. With Holacracy at our core, every individual is empowered to make an impact. The role We're looking for a Data Analyst to translate AI-generated insights from customer call transcripts into actionable product and operational improvements. Embedded in a cross-functional team alongside Data Scientists and Product Managers, you'll bridge the gap between technical insights and real-world implementation — helping identify why customers call and driving initiatives that reduce call volume and improve customer experience. The role sits at the intersection of data analytics, customer experience, and product development. What you’ll do • Work with AI-generated outputs from call transcript analysis (e.g., contact reasons, intent classification, conversation themes), • Interpret and validate AI insights in collaboration with Data Scientists, ensuring business relevance and clarity, • Identify and structure key call drivers, customer pain points, and recurring issues, • Translate insights into clear, actionable recommendations for product and operational teams, • Collaborate with product teams to define features, improvements, and initiatives aimed at reducing call volume, • Develop a deep understanding of customer journeys, • Act as a bridge between Technical Team and Product Teams ensuring shared understanding of insights, • Analyze call center performance using SQL and/or Python (Databricks) across structured metrics and conversational datasets when needed, • Hands-on experience in connecting to various data sources, managing data integrations, and exploring and analyzing data across multiple platforms and systems., • Design, build, and maintain Tableau dashboards to track live chat KPIs and enable self-serve insights, • Identify trends, customer pain points, and behavioral patterns, and translate them into actionable insights, • Write advanced queries and data transformations to process large-scale, multi-source datasets, • Perform data preparation, exploratory analysis, and reporting automation, • Ensure data consistency, KPI alignment, and clarity across teams What you bring • 3–5 years of experience in Data and Product Analytics, • Strong ability to interpret data and translate insights into business actions, • Solid working knowledge of SQL and data exploration (Databricks preferred), • Solid understanding of prompting and GPT models, • Experience working with cross-functional teams (product, operations, data science), • Understanding of customer journeys and contact center environments, • Experience building dashboards in Tableau or similar BI tools, • Strong communication skills across technical and non-technical stakeholders, • Hands-on, proactive mindset with ownership of end-to-end topics At Cognizant Netcentric you get: • Permanent contract, • 30 working days of vacation, • Flexible working hours, • Recognition bonus system, • Private health insurance, • Apple work equipment, • WFH equipment + welcome package, • WFH monthly expenses compensation, • Access to Udemy courses, • Adobe certification, • Sponsored gym membership, • Tax-free benefits (ticket restaurant, kindergarten and transport), • A dynamic and international team, • Everyone has a voice; we are a Holacracy organisation At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams. We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.

NTT DATA somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad. En NTT DATA buscamos perfiles Service Desk Agent para incorporarse al equipo de Omnichannel Support. Será responsable de proporcionar soporte técnico de primer nivel a usuarios finales a través de múltiples canales de interacción, garantizando una experiencia de soporte eficiente, consistente y orientada a la resolución. Tendrá un enfoque orientado a la resolución en primer nivel y a la satisfacción del usuario. Participará en la gestión de incidencias, solicitudes y consultas relacionadas con el puesto de trabajo digital, utilizando herramientas de conocimiento, automatización y autoservicio para maximizar la resolución en primer contacto. Responsabilidades • Atender usuarios mediante canales de voz, chat, correo electrónico, portal de autoservicio y herramientas colaborativas., • Registrar, clasificar y gestionar incidencias y solicitudes., • Resolver incidencias de primer nivel relacionadas con dispositivos, Microsoft 365 y aplicaciones corporativas., • Utilizar bases de conocimiento y procedimientos operativos para la resolución de incidencias., • Promover el uso de herramientas de autoservicio y canales digitales., • Escalar incidencias cuando sea necesario siguiendo los procedimientos establecidos., • Mantener actualizada la documentación operativa., • Contribuir a la satisfacción y experiencia del usuario., • Participar en iniciativas de mejora de la calidad del servicio., • Cumplir los procedimientos y estándares operativos definidos., • Detectar tendencias recurrentes y colaborar con otros equipos en la identificación de Problemas. Experiencia requerida • 1 a 3 años en Service Desk o soporte a usuario final., • Experiencia en atención omnicanal., • Experiencia en entornos corporativos Microsoft., • Experiencia utilizando herramientas ITSM. Formación • Formación Profesional Superior en Informática, Sistemas o equivalente., • Formación universitaria valorable. Certificaciones valorables • ITIL® 4 Foundation, • Microsoft 365 Fundamentals (MS-900), • Certificaciones de atención al cliente Competencias • Orientación al cliente., • Comunicación verbal y escrita., • Empatía., • Organización y gestión del tiempo., • Trabajo en equipo., • Capacidad de aprendizaje., • Orientación a resultados. Conocimientos técnicos • Windows 10 y Windows 11., • Microsoft 365., • Active Directory., • Herramientas ITSM., • Herramientas de colaboración digital. Conocimientos deseables • Intune., • Azure Active Directory, • Remote Support Tools, • Bases de conocimiento corporativas, • Microsoft Teams Conocimientos deseables de IA • Agent Assist., • Herramientas de búsqueda asistida por IA., • Automatización básica de soporte., • Generative AI aplicada a productividad., • Microsoft AI Fundamentals (AI-900) En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las 6 empresas TOP de tecnologías en el mundo. Porque #Greattech, needs #GreatPeople, like you. Nuestro mejor valor añadido son las personas que hacen vida en este equipo, porque ante todo lo más importante para nosotros siempre serán las personas y por eso siempre velamos por su desarrollo y bienestar. Hoy más que nunca queremos transmitir que somos una empresa que está con nuestros profesionales y que sabemos que la estabilidad es algo que es más importante que nunca, por ello ofrecemos desde el primer día un contrato indefinido, acompañado de un paquete de retribución flexible y la posibilidad de que crezcas con nosotros. ¿Qué encontrarás en NTT Data? Te invitamos a conocer la realidad de NUESTRA ESENCIA: Ponemos en valor el Bienestar y la Calidad humana, tus motivaciones para sentir la conexión con lo que haces, las personas con las que trabajas y la satisfacción con tus logros y evolución profesional. 💪Nos comprometemos a largo: La estabilidad de una empresa global y consolidada a nivel mundial que valora tu talento como algo dinámico. 🎯Innovación diversa: Somos más que un resultado, somos nuestros principios, nuestras emociones y motivaciones. Creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique 👌Colaboración y cercanía: Nuestro “Buenrrollismo” es la suma de increíbles profesionales y mejores personas. Trabajamos en sintonía, colaborando con otras personas y confiando en que si pides ayuda, la recibirás. 👉👇Experiencia personalizada: Nuestro modelo de trabajo está pensado para adaptarse a ti. Tanto la flexibilidad en el horario como en la presencialidad/teletrabajo. Tenemos también jornada intensiva los viernes y en verano. 🙌Mentalidad de crecimiento continuo: La curiosidad es la base para seguir aprendiendo. Te daremos las herramientas para seguir desarrollándote de manera integral. Conoce nuestra oferta formativa en charlas, talleres, certificaciones… 💙Beneficios y ventajas: A través de la Compensación flexible accederás a descuentos fiscales en distintos productos. Contamos con 25 días de vacaciones y beneficios que te ayudarán a cubrir los gastos del teletrabajo. Sala de wellness y juegos, la cantina con vistas al mar, el club de running, de padel… y muchos eventos donde traer a tus seres queridos. ✨Solidarios y comprometidos: Somos una organización responsable en materia ambiental y social. A través de nuestra Fundación colaboramos en grandes iniciativas, te esperamos en el voluntariado.

NTT DATA somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad. En NTT DATA buscamos perfiles Service Desk Agent para incorporarse al equipo de Omnichannel Support. Será responsable de proporcionar soporte técnico de primer nivel a usuarios finales a través de múltiples canales de interacción, garantizando una experiencia de soporte eficiente, consistente y orientada a la resolución. Tendrá un enfoque orientado a la resolución en primer nivel y a la satisfacción del usuario. Participará en la gestión de incidencias, solicitudes y consultas relacionadas con el puesto de trabajo digital, utilizando herramientas de conocimiento, automatización y autoservicio para maximizar la resolución en primer contacto. Responsabilidades • Atender usuarios mediante canales de voz, chat, correo electrónico, portal de autoservicio y herramientas colaborativas., • Registrar, clasificar y gestionar incidencias y solicitudes., • Resolver incidencias de primer nivel relacionadas con dispositivos, Microsoft 365 y aplicaciones corporativas., • Utilizar bases de conocimiento y procedimientos operativos para la resolución de incidencias., • Promover el uso de herramientas de autoservicio y canales digitales., • Escalar incidencias cuando sea necesario siguiendo los procedimientos establecidos., • Mantener actualizada la documentación operativa., • Contribuir a la satisfacción y experiencia del usuario., • Participar en iniciativas de mejora de la calidad del servicio., • Cumplir los procedimientos y estándares operativos definidos., • Detectar tendencias recurrentes y colaborar con otros equipos en la identificación de Problemas. Experiencia requerida • 1 a 3 años en Service Desk o soporte a usuario final., • Experiencia en atención omnicanal., • Experiencia en entornos corporativos Microsoft., • Experiencia utilizando herramientas ITSM. Formación • Formación Profesional Superior en Informática, Sistemas o equivalente., • Formación universitaria valorable. Certificaciones valorables • ITIL® 4 Foundation, • Microsoft 365 Fundamentals (MS-900), • Certificaciones de atención al cliente Competencias • Orientación al cliente., • Comunicación verbal y escrita., • Empatía., • Organización y gestión del tiempo., • Trabajo en equipo., • Capacidad de aprendizaje., • Orientación a resultados. Conocimientos técnicos • Windows 10 y Windows 11., • Microsoft 365., • Active Directory., • Herramientas ITSM., • Herramientas de colaboración digital. Conocimientos deseables • Intune., • Azure Active Directory, • Remote Support Tools, • Bases de conocimiento corporativas, • Microsoft Teams Conocimientos deseables de IA • Agent Assist., • Herramientas de búsqueda asistida por IA., • Automatización básica de soporte., • Generative AI aplicada a productividad., • Microsoft AI Fundamentals (AI-900) En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las 6 empresas TOP de tecnologías en el mundo. Porque #Greattech, needs #GreatPeople, like you. Nuestro mejor valor añadido son las personas que hacen vida en este equipo, porque ante todo lo más importante para nosotros siempre serán las personas y por eso siempre velamos por su desarrollo y bienestar. Hoy más que nunca queremos transmitir que somos una empresa que está con nuestros profesionales y que sabemos que la estabilidad es algo que es más importante que nunca, por ello ofrecemos desde el primer día un contrato indefinido, acompañado de un paquete de retribución flexible y la posibilidad de que crezcas con nosotros. ¿Qué encontrarás en NTT Data? Te invitamos a conocer la realidad de NUESTRA ESENCIA: Ponemos en valor el Bienestar y la Calidad humana, tus motivaciones para sentir la conexión con lo que haces, las personas con las que trabajas y la satisfacción con tus logros y evolución profesional. 💪Nos comprometemos a largo: La estabilidad de una empresa global y consolidada a nivel mundial que valora tu talento como algo dinámico. 🎯Innovación diversa: Somos más que un resultado, somos nuestros principios, nuestras emociones y motivaciones. Creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique 👌Colaboración y cercanía: Nuestro “Buenrrollismo” es la suma de increíbles profesionales y mejores personas. Trabajamos en sintonía, colaborando con otras personas y confiando en que si pides ayuda, la recibirás. 👉👇Experiencia personalizada: Nuestro modelo de trabajo está pensado para adaptarse a ti. Tanto la flexibilidad en el horario como en la presencialidad/teletrabajo. Tenemos también jornada intensiva los viernes y en verano. 🙌Mentalidad de crecimiento continuo: La curiosidad es la base para seguir aprendiendo. Te daremos las herramientas para seguir desarrollándote de manera integral. Conoce nuestra oferta formativa en charlas, talleres, certificaciones… 💙Beneficios y ventajas: A través de la Compensación flexible accederás a descuentos fiscales en distintos productos. Contamos con 25 días de vacaciones y beneficios que te ayudarán a cubrir los gastos del teletrabajo. Sala de wellness y juegos, la cantina con vistas al mar, el club de running, de padel… y muchos eventos donde traer a tus seres queridos. ✨Solidarios y comprometidos: Somos una organización responsable en materia ambiental y social. A través de nuestra Fundación colaboramos en grandes iniciativas, te esperamos en el voluntariado.

We are: Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there’s no limit to what we can achieve Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role: Responsibilities: • Responsible for designing and building AI-enabled services that support high-value Financial Crime scaling challenges., • The engineer combines strong .NET engineering foundations with practical experience using Azure OpenAI, Azure AI Search, secure Azure hosting patterns and Retrieval Augmented Generation to build grounded, auditable and cost-aware solutions., • The engineer works on use cases aligned to the FinCrime Scaling backlog, including Screening, Cross Border Payments, Name Screening, KYC/KYB, Companies House alerts, Court Orders, Wider Exposure Reviews, Tactical Intelligence Reviews, iSAR Complex, Fraud and Transaction Monitoring., • The focus is on reducing manual effort, improving operational scalability, supporting faster and better-informed investigations, and delivering measurable ROI. Must-have Skills To be successful in this role, you must have: • Strong experience with LLMs, • Azure OpenAI for chat/completion capabilities., • Azure AI Foundry/AI Studio, • Azure AI Search for retrieval over approved knowledge sources., • Azure AI Search hybrid retrieval, semantic ranking and citation-backed responses., • When to use RAG rather than fine-tuning or a generic prompt., • How to structure source documents for retrieval., • Chunking, indexing and vectorisation concepts., • While Azure is our primary platform, the engineer should also understand the other models and frameworks we can use, along with the trade-offs between them., • Excellent communication and collaboration skills. English B2 Advanced or C1 Nice-to-have: • Financial Crime Experience, • Azure storage technologies What we offer: • Competitive compensation & total rewards, • Health benefits & wellness programs, • Savings & retirement plans, • Global mobility opportunities, • Flexible work policy and remote-friendly approach, • Happy hours, gaming tournaments, sports activities & more, • Continuous learning & training programs with WizeAcademy, • Free certifications in cloud technologies and coding languages Find out more about our culture here.

What makes Cognizant Netcentric a great fit for you? At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of Adobe experts working across countries, cultures, and technologies. Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation. With Holacracy at our core, every individual is empowered to make an impact. The role We're looking for a Data Analyst to translate AI-generated insights from customer call transcripts into actionable product and operational improvements. Embedded in a cross-functional team alongside Data Scientists and Product Managers, you'll bridge the gap between technical insights and real-world implementation — helping identify why customers call and driving initiatives that reduce call volume and improve customer experience. The role sits at the intersection of data analytics, customer experience, and product development. What you’ll do • Work with AI-generated outputs from call transcript analysis (e.g., contact reasons, intent classification, conversation themes), • Interpret and validate AI insights in collaboration with Data Scientists, ensuring business relevance and clarity, • Identify and structure key call drivers, customer pain points, and recurring issues, • Translate insights into clear, actionable recommendations for product and operational teams, • Collaborate with product teams to define features, improvements, and initiatives aimed at reducing call volume, • Develop a deep understanding of customer journeys, • Act as a bridge between Technical Team and Product Teams ensuring shared understanding of insights, • Analyze call center performance using SQL and/or Python (Databricks) across structured metrics and conversational datasets when needed, • Hands-on experience in connecting to various data sources, managing data integrations, and exploring and analyzing data across multiple platforms and systems., • Design, build, and maintain Tableau dashboards to track live chat KPIs and enable self-serve insights, • Identify trends, customer pain points, and behavioral patterns, and translate them into actionable insights, • Write advanced queries and data transformations to process large-scale, multi-source datasets, • Perform data preparation, exploratory analysis, and reporting automation, • Ensure data consistency, KPI alignment, and clarity across teams What you bring • 3–5 years of experience in Data and Product Analytics, • Strong ability to interpret data and translate insights into business actions, • Solid working knowledge of SQL and data exploration (Databricks preferred), • Solid understanding of prompting and GPT models, • Experience working with cross-functional teams (product, operations, data science), • Understanding of customer journeys and contact center environments, • Experience building dashboards in Tableau or similar BI tools, • Strong communication skills across technical and non-technical stakeholders, • Hands-on, proactive mindset with ownership of end-to-end topics At Cognizant Netcentric you get: • Permanent contract, • 30 working days of vacation, • Flexible working hours, • Recognition bonus system, • Private health insurance, • Apple work equipment, • WFH equipment + welcome package, • WFH monthly expenses compensation, • Access to Udemy courses, • Adobe certification, • Sponsored gym membership, • Tax-free benefits (ticket restaurant, kindergarten and transport), • A dynamic and international team, • Everyone has a voice; we are a Holacracy organisation At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams. We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.

We are: Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there’s no limit to what we can achieve Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role: Responsibilities: • Responsible for designing and building AI-enabled services that support high-value Financial Crime scaling challenges., • The engineer combines strong .NET engineering foundations with practical experience using Azure OpenAI, Azure AI Search, secure Azure hosting patterns and Retrieval Augmented Generation to build grounded, auditable and cost-aware solutions., • The engineer works on use cases aligned to the FinCrime Scaling backlog, including Screening, Cross Border Payments, Name Screening, KYC/KYB, Companies House alerts, Court Orders, Wider Exposure Reviews, Tactical Intelligence Reviews, iSAR Complex, Fraud and Transaction Monitoring., • The focus is on reducing manual effort, improving operational scalability, supporting faster and better-informed investigations, and delivering measurable ROI. Must-have Skills To be successful in this role, you must have: • Strong experience with LLMs, • Azure OpenAI for chat/completion capabilities., • Azure AI Foundry/AI Studio, • Azure AI Search for retrieval over approved knowledge sources., • Azure AI Search hybrid retrieval, semantic ranking and citation-backed responses., • When to use RAG rather than fine-tuning or a generic prompt., • How to structure source documents for retrieval., • Chunking, indexing and vectorisation concepts., • While Azure is our primary platform, the engineer should also understand the other models and frameworks we can use, along with the trade-offs between them., • Excellent communication and collaboration skills. English B2 Advanced or C1 Nice-to-have: • Financial Crime Experience, • Azure storage technologies What we offer: • Competitive compensation & total rewards, • Health benefits & wellness programs, • Savings & retirement plans, • Global mobility opportunities, • Flexible work policy and remote-friendly approach, • Happy hours, gaming tournaments, sports activities & more, • Continuous learning & training programs with WizeAcademy, • Free certifications in cloud technologies and coding languages Find out more about our culture here.

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. • Definición de arquitectura de IA aplicada a operaciones críticas (AIOps):, • Diseño del modelo de dependencias servicio-infraestructura (grafos/redes de Petri)., • Definición de pipelines de datos para análisis de impacto y simulaciones "what-if"., • Diseño de agentes inteligentes con RAG:, • Selección de fuentes (tickets, métricas, logs, CMDB)., • Definición de reglas de recuperación y citación de evidencias., • Gobernanza y seguridad:, • Establecer guardrails, listas blancas de comandos y trazabilidad de acciones., • Definir políticas de auditoría y control humano en automatismos., • Integración estratégica:, • Diseño de integración con ITSM/BMC, Dynatrace, ELK y Ansible., • Traducción de fallos técnicos a impacto de negocio (chat ejecutivo). Required skills and experience • Experience working as a software engineer on complex software projects, • Excellent coding skills and solid development experience (Java, Python, .Net, etc.) with debugging and problem-solving skills, • Software development methodologies, with demonstrated experience developing scalable and robust software, • Experienced in relational and NoSQL databases, data mapping, XML/JSON, REST-based web services, • Knowledge of architecture design - Microservices architecture, containers (Docker & k8s), messaging queues, • Deep understanding of OOP and design patterns, • Bachelor's degree in Computer Science, related technical field, or equivalent practical experience, • Certification in one or more of the hyperscalers (Azure, AWS, and Google GCP) - otherwise, you can obtain certifications with Kyndryl, • Experience with DevOps tools and modern engineering practices The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. Your career with us isn’t just a job- it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health- because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute- you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities- from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #J-18808-Ljbffr

IENAI SPACE is an early-stage startup located in Madrid, developing an end-to-end ecosystem of in-space mobility products, including propulsion systems and engineering SaaS. We are a highly innovative company in the "New Space" sector; the team is made up of a dynamic and multidisciplinary group of engineers, PhDs and developers, looking to revolutionize space mobility for the adoption of propulsion products in the smallest of satellites. We recently kickstarted our commercial phase with our first product: 360°, a Mission and Space Mobility analysis SaaS. Our mission is to build tailored, end-to-end space mobility products and services for the next generation of small satellites empowering a sustainable new space economy. We believe this is possible because we rely on our values: Infinite Innovation, Extraterrestrial Excellence, Cosmic Collaboration, Astronomical Agility and Planetary Passion. As the Head of Embedded Systems and Software, you will own the architectural vision and lifecycle execution for all software powering our ATHENA propulsion system, spanning mission-critical flight firmware and bare-metal to embedded software, laboratory automation, and Electrical Ground Support Equipment (EGSE) software. You will be in charge of the architecture design, implementation, and continuous improvement of highly reliable, fault-tolerant embedded solutions. This role requires an engineering leader who can prioritize tasks effectively, work with agility and take full ownership of firmware and software development. Your key responsibilities will include: • End-to-End embedded lifecycle ownership: lead the design, development, testing and maintenance of embedded software for our ATHENA propulsion system, from bare-metal to real-time application and EGSE software., • Team leadership and scaling: lead, mentor and grow a small team of embedded software engineers, fostering a culture of technical excellence and agility., • Mission assurance: define software verification strategies, including Hardware-in-the-Loop (HIL) testing and automated CI/CD pipelines, to guarantee flight readiness., • Architecture design and migration: define and structure firmware and software components to create a modular, scalable, and maintainable system, and lead the migration from legacy resource-constrained (8-bit microcontroller) bare-metal software to a modern 32-bit RTOS embedded architecture., • Technical feasibility assessment: evaluate design concepts and propose robust technical solutions., • System integration: work closely with the hardware team to ensure seamless integration of embedded software into our propulsion systems and laboratory equipment., • Technical reviews and documentation: participate in design and milestone reviews, ensuring the highest quality and alignment with project goals. You will be the head of our Embedded Systems and Software team, which is part of our Electric Propulsion department. This team is in charge of designing, developing, testing, and maintaining all firmware and software controlling our ATHENA propulsion system and laboratory equipment. We are looking for (must have): • At least 7 years of experience in embedded software development, with proven experience leading or mentoring engineering teams., • Professional proficiency in C and C for resource-constrained systems., • Solid experience with bare-metal development and Real-Time Operating Systems (RTOS, ideally FreeRTOS)., • Deep understanding of microcontroller architectures (from highly resource-constrained 8-bit to modern 32-bit MCUs) and low-level peripherals (I2C, SPI, UART, CAN, PWM)., • Strong competency in Python for scripting, test automation, and laboratory equipment control., • Experience establishing version control workflows (Git) and modern CI/CD practices for embedded systems., • Ability to read and interpret PCB schematics., • Strong problem-solving skills with the ability to prioritize tasks and work autonomously., • Fluent in spoken and written English. We also value (nice to have): • Experience in NewSpace, aerospace, or safety-critical industries (medical, automotive, railway, avionics, etc.)., • Familiarity with space software standards (e.g., ECSS-E-ST-40C) or safety coding guidelines (MISRA C/C )., • Experience designing bootloaders (including on-orbit/telemetry updates) and fault-tolerant/fail-safe software mechanisms., • Passion for space technology and a willingness to grow within a young and dynamic team., • A key role in a pioneering space startup, where you will directly impact the development of cutting-edge propulsion technology., • A full-time contract of 40h per week., • Flexible working hours, allowing you to manage your schedule for better work-life balance., • Hybrid work model-- work remotely up to 10 days per month., • Extra holidays -- in addition to 23 vacation days , enjoy 6 additional days off during the Christmas period (from 24 December to 2 January, both included)., • Private health insurance, fully covered by the company., • Learning & Development-- €1000 per year budget for training, courses, and professional growth., • Autonomy and responsibility-- your contributions will directly shape our technology and success. Here is a quick overview of the recruitment process: • Application review: we carefully assess your CV and experience., • Culture and values interview: a chat with our People team to ensure we share the same mindset and values., • Technical interview: meet the Tech Lead and showcase your technical skills., • Sometimes the hiring process will require a technical exercise to assess how you could apply logic and structure to different scenarios., • Final interview with Founders: align expectations and discuss your potential impact at IENAI SPACE. #J-18808-Ljbffr

Accenture Song es el lugar donde se diseñan experiencias que ayudan a mejorar la vida de las personas. Reimaginamos las industrias, productos y servicios. Si crees que nuestros clientes solo ganarán relevancia a través de la tecnología y la digitalización, tu lugar está con nosotros. • Participar en proyectos de consultoría relacionados con la mejora de la experiencia de cliente y la eficiencia de los servicios de atención., • Analizar y optimizar procesos de Customer Service (AS-IS / TO-BE), identificando oportunidades de mejora, automatización y autoservicio., • Definir y hacer seguimiento de KPIs operativos y de experiencia, apoyándote en herramientas de reporting y análisis de datos., • Colaborar con equipos de negocio, tecnología y data como nexo entre las necesidades funcionales y las soluciones digitales., • Apoyar iniciativas de presales, elaboración de propuestas, presentaciones y workshops con cliente., • Participar en proyectos de innovación digital en Customer Service, como nuevos canales de atención, mejoras omnicanal, autoservicio o asistentes virtuales., • Trabajar con equipos y proyectos diversos dentro de Service Advisory, adaptándote a distintos sectores, clientes y niveles de madurez., • 4-6 años de experiencia en entornos de transformación digital en Customer Service, Contact Center, operaciones o gestión de servicios actuando como puente entre negocio y tecnología., • Experiencia en análisis de procesos, seguimiento de KPIs, SLAs y mejora de la eficiencia operativa., • Participación en proyectos con múltiples stakeholders (negocio, IT, operaciones, data)., • Experiencia en:, • Canales de atención (voz, chat, email, autoservicio)., • Reporting y análisis de datos para la toma de decisiones., • Proyectos de transformación o mejora de servicios., • Conocimiento de herramientas de Customer Service, CRM o plataformas de reporting., • Nivel B2-C1 de inglés., • Conocimiento a nivel consultoría en plataformas de Contact Center y atención al cliente (Genesys, eGain), soluciones de medición de la experiencia y satisfacción del cliente (Medallia, Trustpilot) y entornos omnicanal y de autoservicio., • Conocimiento de herramientas de data y reporting como Power BI y Excel., • Experiencia en uso de herramientas de gestión y colaboración como JIRA o Confluence, y con entornos empresariales (CRM) desde un enfoque funcional y orientado a negocio. En Accenture, compañía reconocida como Great Place To Work®, apostamos por un modelo de híbrido de trabajo que, gracias a la tecnología y a nuestras instalaciones, nos permite mantener la conexión humana esencial para trabajar con nuestros equipos y clientes. Una conexión que nos permite mantener nuestra cultura de inclusión y diversidad y ser, según Refinitiv, la empresa más diversa del mundo. Además, te ofrecemos otros beneficios como: • Seguro médico, de Vida y accidentes, • Servicio médico y programas de bienestar, • Programa de retribución flexible y compra de acciones, • Programas de flexibilidad (horaria, de días libres, vacaciones...), • Itinerario formativo individualizado, • Programas de sostenibilidad y Fundación Accenture, • Red de empleados por la diversidad, • Otros beneficios: Oficina Bankinter con condiciones especiales y reparto de beneficios #J-18808-Ljbffr

Technical Support Specialist (EdTech, Salesforce) thePower, Madrid, Community of Madrid, Spain ¿Te apasiona ayudar a clientes y resolver retos técnicos? Buscamos un perfil de soporte con experiencia en Salesforce (ideal si cuentas con la certificación Salesforce Administrator ADM 201 ) para acompañar a nuestros clientes en el uso de nuestra plataforma EdTech y apoyar a otros equipos de la empresa. Tareas Dar soporte técnico de primer nivel a clientes B2B vía email, chat o videollamada. Ayudar con incidencias técnicas reportadas por nuestros estudiantes: datos faltantes, errores en la visualización del frontend, problemas con el correo electrónico y errores comunes de conexión o navegador. Diagnosticar y resolver incidencias relacionadas con la plataforma. Gestión y control del CRM (Salesforce, Hubspot). Documentar tickets e interacciones en Salesforce y Jira. Escalar casos complejos al equipo técnico cuando sea necesario. Contribuir a la creación de guías, tutoriales y documentación de soporte. Asegurar una comunicación clara y profesional con cada cliente. Dar soporte al equipo comercial y a otros departamentos como Finanzas, Marketing, Tecnología y, más frecuentemente, Experiencia del Cliente. Apoyo en la estrategia comercial: generación de informes recurrentes, ad hoc y uso de la herramienta de back‑office de la empresa. Requisitos Experiencia previa en atención al cliente o soporte técnico (B2B es un plus). Conocimientos sólidos de Salesforce . Buenas habilidades de comunicación, tanto oral como escrita. Capacidad para resolver problemas de manera estructurada y proactiva. Nivel alto de inglés y español. Deseable Certificación Salesforce Administrator (ADM 201) . Experiencia en el sector EdTech o SaaS. Conocimientos sólidos de Hubspot . Familiaridad con integraciones o herramientas de e-learning (LMS, APIs, etc.) . Conocimiento básico de HTML, CSS o entornos técnicos similares. Conocimiento básico de SQL. Beneficios Media jornada (turno de mañana) o jornada completa. 22 días de vacaciones al año: 19 días a tu elección más tu cumpleaños, el 24 de diciembre y el 31 de diciembre. Plan de retribución flexible: vales de comida, transporte, guardería y seguro médico. Acceso a todos nuestros programas como parte de la familia Power. 1.000 € anuales de presupuesto para formación: libros, cursos técnicos, eventos tecnológicos, etc. Rango salarial: según experiencia. Información del puesto Seniority level: Entry level. Employment type: Full-time. Job function: Information Technology. Industries: Education Administration Programs. #J-18808-Ljbffr

Población: Alhama de Murcia (Murcia) En Grupo Fuertes queremos seguir creciendo y poniendo en marcha nuevos proyectos que generen empleo y riqueza. Este es un reto apasionante que nos inspira y nos motiva cada día. Nuestras empresas operan en sectores muy diversos, como el agroalimentario, el petroquímico, el inmobiliario y el del ocio, entre otros. Para seguir acompañando este crecimiento, buscamos incorporar un/a Auditor/a Interno/a que quiera aportar valor desde una visión global del negocio, participando en la mejora de procesos, la identificación de riesgos y el fortalecimiento de los sistemas de control de las distintas empresas del Grupo. Tu propósito en este puesto será aportar una visión independiente y objetiva que contribuya a proteger el valor del Grupo, fortalecer los sistemas de control interno e impulsar la mejora continua de los procesos. Formarás parte de un equipo que actúa como socio estratégico del negocio, colaborando con las distintas empresas del Grupo para identificar riesgos, detectar oportunidades de mejora y recomendar soluciones que generen un impacto real en la organización. Participarás en proyectos de mejora, inversión e investigación, contribuyendo a una gestión más eficiente, sólida y sostenible. Responsabilidades Participar en auditorías internas de las distintas empresas y procesos del Grupo, evaluando la eficacia de los controles y el cumplimiento de las políticas y procedimientos establecidos. Analizar procesos de negocio para identificar riesgos, deficiencias de control y oportunidades de mejora que contribuyan a reforzar la gestión y el control interno. Colaborar en la elaboración de informes de auditoría, documentando hallazgos, conclusiones y recomendaciones de mejora. Realizar el seguimiento de los planes de acción acordados con las distintas áreas, verificando la correcta implantación de las medidas propuestas. Participar en proyectos de mejora, inversión e investigación, aportando una visión analítica e independiente que genere valor para el negocio. Colaborar estrechamente con el/la Auditor/a Senior y el Responsable de Auditoría Interna en la planificación y ejecución de los trabajos de auditoría. Mantener una comunicación fluida con las diferentes áreas y sociedades del Grupo para comprender sus procesos, identificar riesgos y promover buenas prácticas de gestión. Desplazarse a los distintos centros y empresas del Grupo para la realización de auditorías y revisiones in situ. Requisitos Educativos Grado en Administración y Dirección de Empresas (ADE). Grado en Economía. Grado en Derecho y ADE. Máster en Auditoría de Cuentas. Lo que valoramos Nivel alto en Microsoft Office (especialmente Excel). Capacidad para analizar procesos, identificar riesgos y proponer acciones de mejora orientadas a la eficiencia y al fortalecimiento del control interno. Perfil analítico, con orientación al detalle y visión global del negocio. Habilidades de comunicación e interlocución con diferentes áreas y niveles de la organización. Disponibilidad para realizar desplazamientos y viajes a las distintas empresas del Grupo. Extras que marcan la diferencia Formación de posgrado en Auditoría, Finanzas, Control de Gestión o Gestión de Riesgos. Certificaciones profesionales como CIA (Certified Internal Auditor), CISA o similares. Experiencia en SAP. Valorable conocimientos en herramientas de Data Analytics. Competencias Innovación y Mejora Continua. Facilidad para aprender y adaptarse. Pensamiento analítico. Trabajo en equipo. Conocimientos Contabilidad - Análisis contable. Auditoría interna (Informe, reporting y seguimiento). Gestión de riesgos. Gestión de riesgos de negocio. No siempre es posible encajar al 100% con todos los requisitos. Si tu experiencia encaja en parte con lo que buscamos y te interesa el puesto, nos gustará conocerte. Más allá de cumplir cada punto, valoramos la actitud, las ganas de aprender y la motivación por aportar en el equipo. Por eso, si crees que puedes encajar, aunque no cumplas todos los requisitos, te animamos a enviar tu candidatura. Igualdad e inclusión En Grupo Corporativo Fuertes, S.L. contamos con un Plan de Igualdad entre Mujeres y Hombres vigente, que refleja nuestro firme compromiso con la igualdad de trato y de oportunidades en el acceso al empleo, la promoción profesional y el desarrollo de las personas. Trabajamos activamente para garantizar un entorno laboral diverso, inclusivo y libre de cualquier forma de discriminación, ya sea directa o indirecta, por razón de sexo o cualquier otra condición personal. Valoramos el talento en todas sus formas y creemos que la diversidad de experiencias, perspectivas y capacidades enriquece nuestra organización y contribuye a mejores resultados. Por ello, seguimos impulsando medidas que promuevan la igualdad real, la corresponsabilidad y el respeto, asegurando que todas las personas tengan las mismas oportunidades para crecer y desarrollarse profesionalmente dentro de la compañía. Beneficios Promoción interna: impulso de carrera dentro de la empresa. Formación continua: programas personalizados según objetivos. Becas de estudio: apoyo a la educación de empleados y sus hijos. Portal Bienestar: incluye Chat Salud, Chat Legal y Chat Veterinario. Servicio médico y psicológico con clínicas en sitio. Instalaciones deportivas y zonas de descanso: gimnasio, pistas de pádel, polideportivo de fútbol sala, cancha de baloncesto 3x3, sala relax y zona picnic. Retribución flexible: cheque restaurante, guardería, seguro médico y anticipos de nómina. Descuentos especiales en empresas de Grupo Fuertes y Club de Beneficios. Tienda interna: supermercado con descuento especial para empleados. Sorteos internos de premios, entradas, conciertos y experiencias. #J-18808-Ljbffr

WE ARE At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. WE ARE At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world’s leading investment banks, investment managers, fintech and capital market service providers. With a global reach with offices in London, New York, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions. We are now looking for a Senior QA Specialist to join our team. YOU ARE A great team player who loves sharing knowledge and learning from others A problem solver with strong analytical skills Excited about learning new things and keeping up to date Happy to work in a test-driven and Agile development fashion YOU HAVE Significant experience in a QA role The ability to derive test cases from functional/technical designs Experience with TDD/BDD and Test Automation Knowledge of Agile SDLC and understand the QA role in it Strong communication and collaboration skills, feeling comfortable communicating with internal and external stakeholders YOU WILL Propose, create and enhance project’s test strategy considering test automation approach Design, maintain and execute test cases and provide your analysis on the results Build a solid understanding on business, technical and operational requirements Work with the team to define the quality assurance process Collaborate with other QAs and DEV team to enhance automated tests and get maximum test coverage Work with Dev and Devops team to improve our test automation tools and solutions WHY US To be immersed in high-standard engineering culture. Our fantastic team takes pride in crafting complex technical solutions but also loves sharing their knowledge and helping you grow professionally (we have extraordinary minds at Adaptive) You can learn from anyone here, which is the beauty of it To take part in the growth and development of a great company Our teams feel free to speak up, make suggestions and raise concerns. Collaborative team environment: we all work together, respect each other, and pitch in Great consideration for work/life balance (highly-flexible, hybrid working model, well-being benefits…). The balance between professional and personal life is massively important to us. We work hard to provide a positive, collaborative and inclusive culture and to positively impact your staff and local communities through different well-being, diversity and inclusion programmes. What Do People Think Of Us You can check our Glassdoor page BENEFITS (What we offer in return // what you’ll get ) We create benefits with YOU in mind. 25 days vacation Ticket restaurant of €11 per working day Pre-tax savings on transport and childcare Wellbeing package to support your health Language classes (English and Spanish) Pension plan with 5% match Private Health Insurance including dental cover THE PROCESS Long interview processes are stressful and boring, and that is not us We want to make sure that everything runs smoothly. So here you will have three stage interviews: 1- A chat with one of our great recruiters. 2- A zoom chat with one of our QA colleagues where they will ask you detailed questions about QA knowledge and your experience 3- A Face to Face interview (either in our office or via Zoom). During this interview, we will dig even deeper, and you will have a technical task to do. But don’t worry; everything will be explained to you step by step by your recruiter. Here is a little tip for you during those stages: Collaboration is massively important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc DIVERSITY AND INCLUSION Diversity and inclusion are key to a great workplace, and Adaptive is better when it’s more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their roles Background check The employment/engagement is subject to an acceptable background check that will be run by Adaptive #J-18808-Ljbffr

WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage.Our clients include the world’s leading investment banks, investment managers, fintechs and capital market service providers. With a global reach with offices in London, New York, Barcelona and Montreal, we have a proven track record delivering powerful, elegant and intuitive trading technology solutions.We are expanding our product capability and looking for talented individuals to help build transformational capital markets products including: Aeron - our flagship high-performance messaging infrastructure.Hydra - our developer framework for accelerating the development and delivery of trading systems.Artio - our market-leading open-source FIX engine.Aeron Sequencer - replicated state machines at scale.YOU ARE: A great team player who loves sharing knowledge and learning from othersA problem solver with strong analytical skillsExcited about learning new things and keeping up to dateHappy to work in a test-driven and Agile development fashionYOU HAVE: Experience in Java server-side software developmentExperience designing, building, debugging, and operating distributed systemsExperience designing and evolving messaging protocolsExperience designing and evolving software librariesExperience applying various forms of testing to underpin software qualities, e.g., correctness and performanceExperience in measuring, benchmarking and profiling components and systemsExcellent communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical stakeholdersStrong analytical and problem-solving skills.YOU WILL: Design and develop Java applications and libraries.Write clean, efficient and well-documented code.Troubleshoot and debug Java applications to ensure smooth performance.Participate in code reviews to ensure code quality, maintainability, and reusability.Keep up-to-date with emerging trends and technologies in Java development.Pair with other team members to ensure high-quality outcomes.WHY US: To be immersed in high-standard engineering culture. Our fantastic team takes pride in crafting complex technical solutions but also loves sharing their knowledge and helping you grow professionally (we have extraordinary minds at Adaptive) You can learn from anyone here, which is the beauty of it.To take part in the growth and development of a great company.Our teams feel free to speak up, make suggestions and raise concerns.Collaborative team environment: we all work together, respect each other, and pitch in.Great consideration for work/life balance (highly-flexible, hybrid working model, well-being benefits…). Balance between professional and personal life is massively important to us.We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion programmes.WHAT PEOPLE THINK OF US ð️You can check our Glassdoor page :) BENEFITS We create benefits with YOU in mind.25 days vacation + 2 additional days off for volunteering activitiesPension planPrivate Health InsuranceTicket restaurantChildcare/Commuting benefitsWellbeing allowanceLanguage classes (English and Spanish)THE PROCESSLong interview processes are stressful and boring and that is not us. We want to make sure that everything runs smoothly.So here you will have three stage interviews: 1- A chat with one of our great recruiters. 2- A zoom chat with one of our Java colleagues where they will ask you detailed questions about Java knowledge and your experience.3- A Face to Face interview (either in our office or via Zoom). During this interview, we will dig even deeper, and you will have a technical task to do. You will also have a chat with our local director. A little tip for you during those stages: Collaboration is massively important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc :) DIVERSITY & INCLUSION: Diversity and inclusion are key to a great workplace, and Adaptive is better when it’s more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their roles.Background check: the employment/engagement is subject to an acceptable background check that will be run by Adaptive

Genesys Cloud Software Engineer | International Projects You will be part of an international engineering team, collaborating with Product Owners, architects, and business stakeholders to deliver scalable and efficient contact center solutions. • Develop and maintain customer experience flows using Genesys Cloud Architect, • Design and implement solutions using Genesys Cloud and Genesys Engage (on-premise), • Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services, • Implement routing logic, automation, and configurations for voice and digital channels, • Contribute to the integration of chat and email channels in Genesys Cloud, • Participate in integrations with WFM (Workforce Management) systems within CCaaS environments, • Create technical design documentation and process flows using Microsoft Visio, • Apply SOA (Service-Oriented Architecture) principles in system design and integrations, • Collaborate with cross-functional teams to deliver solutions aligned with business needs, • Troubleshoot issues, optimize performance, and ensure platform stability, • 5+ years of experience working with Genesys Cloud, including Architect flows and API integrations, • Experience with:, • Genesys Cloud, • Genesys Engage (on‐premise), • Experience in:, • Integration of chat and/or email channels, • Working with WFM systems or similar integrations in CCaaS environments, • Knowledge of REST APIs and programming/scripting (JavaScript, Python, or similar), • Experience creating technical documentation and flow diagrams in Visio, • Understanding of SOA design principles, • Ability to translate business requirements into technical solutions, • Experience troubleshooting and ensuring platform stability, • Familiarity with cloud environments, security basics, and version control, • English level B2+ or higher, • Experience with real-time integrations in contact center environments, • Knowledge of event-driven architectures, • Experience with bots or conversational AI, • Exposure to CRM systems, • Certifications in Genesys Cloud or cloud providers (AWS), • Analytical and problem-solving mindset, • Strong communication and teamwork skills, • Attention to detail, • Adaptability in dynamic environments, • Opportunity to work on international cloud contact center projects, • Collaboration with experienced engineering teams, • Flexible and modern working environmentCareer growth opportunities, • Competitive compensation package If you are passionate about cloud contact center solutions, working with Genesys Cloud, and contributing to integration and automation projects in international environments, we would love to hear from you. Apply now and let's talk! Aplicamos los principios de No discriminación e igualdad (por su nacionalidad, raza u origen étnico, religión, género, estado civil, condición sexual, discapacidad, edad, etc) en todos nuestros procesos de selección de personal. De conformidad con lo que dispone el Reglamento (UE) 2016/679 de 27 de abril de 2016 (RGPD), la Ley Orgánica 3/2018 de 5 de diciembre (LOPDGDD) y demás normativa legal vigente en materia de protección de de Protección de Datos de Carácter Personal, le informamos que sus datos serán incorporadas a un fichero responsabilidad de Vortech PCI Group S.L. con el fin de participar en procesos de selección. Para ejercer sus derechos de acceso, rectificación, cancelación y oposición de sus datos personales (ARCO) podrá comunicarlo por escrito e indicando sus datos personales a rgpd@vortech.es #J-18808-Ljbffr

Do you want to revolutionise how we buy clothes in a more accessible, personalised and sustainable way? Do you want to develop your talent in a TOP Scale Up and collaborate with the best professionals? At Lookiero Outfittery Group , we’re looking for a Fashion Designer (Menswear) to join our team. This is a fantastic chance to manage a full product lifecycle and make a real impact in a high-growth environment Our purpose At Lookiero Outfittery Group we are leading the transformation of online personalised shopping, making it more accessible and inspiring for everyone. Born from the merger of Lookiero and Outfittery - two pioneering companies in the industry - we have joined forces to create Europe’s leading online personal shopping platform. Our mission is to empower thousands of customers, helping them discover their full potential and succeed in their everyday lives. With a growing presence across Europe and a team of over 600 people, we are proud to shape the future of fashion through innovation, creativity and purpose. As part of the Private Labels team , you will be responsible for development and end-to-end execution of our in-house fashion collections. What will your challenge be? End-to-End Ownership: You’ll lead the full product lifecycle for our own‑brand collections, turning "blank pages" into wardrobe essentials for thousands of customers. Trend Synthesis: You will translate complex fashion trends into commercial reality, ensuring our Private Labels are always ahead of the curve. Data‑Backed Design: You’ll dive deep into KPIs and market analytics to steer collection performance and identify the "next big thing." Global Coordination: You will be the strategic link between global manufacturers and our internal teams (Marketing, Logistics, Studio) to ensure seamless execution. Quality Guardianship: From concept meetings to final fittings, you’ll be the gatekeeper of the "perfect fit" and superior quality. What will make you succeed? A degree in Textile Management, Technology, or Business (or something just as relevant). A "sixth sense" for fashion trends paired with expert knowledge of fabrics and cuts . The ability to turn data into insights through analysis, reporting, and project management . Confidence in negotiation and a personality that thrives on communication. Fluency in English , both written and spoken. Advanced MS Excel skills (bonus points if you’re familiar with Adobe Illustrator or InDesign ). The flexibility for occasional travel to stay connected with the industry. What will we bring to you? Flexible remuneration . Benefit platform through which you will obtain interesting tax advantages and interesting discounts. Training Platform. We believe in training as a tool to evolve as a professional, to get the best out of you and to be always up to date! Employee Discounts. And of course, you will enjoy discounts on your purchases at Lookiero and Outfittery, valid for friends and family. Work‑Life Balance. We are an office‑first culture that values face‑to‑face collaboration, but we offer the flexibility to work from home when you need it. We believe in balancing professional drive with your personal life. Professional growth . Personal development plan to evolve within Lookiero Outfittery Group. Your impact will be tangible - and we empower people in the “how ”. Working in a scaleup, you will see the impact of your voice, ideas and work very clearly on our business. You will be encouraged (and required) to share your opinions (of course, in a well‑argumented way!). We also believe in giving freedom on how to get to pre‑agreed OKRs. We are one team . With a culture of true collaboration and support, you will find that everyone is always up to help you solve your challenges and have a friendly chat. Good vibes reign! At Lookiero Outfittery Group we embrace all backgrounds, identities, and orientations. Come as you are and bring your authentic self to work. #J-18808-Ljbffr

WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage.Our clients include the world’s leading investment banks, investment managers, fintech and capital market service providers. With a global reach with offices in London, New York, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions.We are now looking for a Senior QA Specialist to join our team. YOU ARE: A great team player who loves sharing knowledge and learning from othersA problem solver with strong analytical skillsExcited about learning new things and keeping up to dateHappy to work in a test-driven and Agile development fashion YOU HAVE:Significant experience in a QA roleThe ability to derive test cases from functional/technical designsExperience with TDD/BDD and Test AutomationKnowledge of Agile SDLC and understand the QA role in itStrong communication and collaboration skills, feeling comfortable communicating with internal and external stakeholdersYOU WILL: Propose, create and enhance project’s test strategy considering test automation approachDesign, maintain and execute test cases and provide your analysis on the resultsBuild a solid understanding on business, technical and operational requirementsWork with the team to define the quality assurance processCollaborate with other QAs and DEV team to enhance automated tests and get maximum test coverageWork with Dev and Devops team to improve our test automation tools and solutionsWHY US: To be immersed in high-standard engineering culture. Our fantastic team takes pride in crafting complex technical solutions but also loves sharing their knowledge and helping you grow professionally (we have extraordinary minds at Adaptive ð) You can learn from anyone here, which is the beauty of itTo take part in the growth and development of a great companyOur teams feel free to speak up, make suggestions and raise concerns.Collaborative team environment: we all work together, respect each other, and pitch inGreat consideration for work/life balance (highly-flexible, hybrid working model, well-being benefits…). The balance between professional and personal life is massively important to us.We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion programmes.WHAT DO PEOPLE THINK OF US ðYou can check our Glassdoor page ðBENEFITS (What we offer in return // what you’ll get )We create benefits with YOU in mind.ð 25 days vacationTicket restaurant of 11 per working dayPre-tax savings on transport and childcareWellbeing package to support your healthLanguage classes (English and Spanish)Pension plan with 5% matchPrivate Health Insurance including dental coverTHE PROCESSLong interview processes are stressful and boring, and that is not us ðWe want to make sure that everything runs smoothly.So here you will have three stage interviews:1- A chat with one of our great recruiters.2- A zoom chat with one of our QA colleagues where they will ask you detailed questions about QA knowledge and your experience3- A Face to Face interview (either in our office or via Zoom). During this interview, we will dig even deeper, and you will have a technical task to do.But don’t worry; everything will be explained to you step by step by your recruiter. Here is a little tip for you during those stages: Collaboration is massively important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc ð DIVERSITY AND INCLUSION: ðDiversity and inclusion are key to a great workplace, and Adaptive is better when it’s more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their rolesBackground check: the employment/engagement is subject to an acceptable background check that will be run by Adaptive

About the Company At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world’s leading investment banks, investment managers, fintechs and capital market service providers. With a global reach with offices in London, New York, Barcelona and Montreal, we have a proven track record delivering powerful, elegant and intuitive trading technology solutions. Product Capabilities Aeron - our flagship high-performance messaging infrastructure. Hydra - our developer framework for accelerating the development and delivery of trading systems. Artio - our market-leading open-source FIX engine. Who You Are A great team player who loves sharing knowledge and learning from others. A problem solver with strong analytical skills. Excited about learning new things and keeping up to date. Happy to work in a test-driven and Agile development fashion. What You Have Experience in Java server-side software development. Expertise in Java technologies, including related Java and other technologies. Solid experience programming using Core Java. Minimum Java 17. General knowledge of data injection/inversion of control. Experience using messaging technologies. General familiarity with data structures such as sets, hashes, caches etc. Knowledge of concurrency, resiliency, caching, HTTP and REST. A good understanding of software development methodologies and best practices, including experience with Agile methodologies. Working with DevOps to deploy applications. Experience with software maintenance, bug fixing, and enhancements. Experience with Agile development methodologies (Scrum, Kanban). Excellent communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Strong exposure to standard financial interchange protocols i.e. FIX, ITCH. What You Will Do Design and develop Java applications and libraries. Write clean, efficient and well-documented code. Troubleshoot and debug Java applications to ensure smooth performance. Conduct unit testing to ensure code quality and application stability. Participate in code reviews to ensure code quality, maintainability, and reusability. Keep up-to-date with emerging trends and technologies in Java development. Participate in Agile development methodology and adhere to software development best practices. Pair with other team members to ensure high-quality outcomes. Nice to Have Exposure to low latency/high performance systems. Exposure to additional languages (C, C++, Go, Rust, C#). Experience developing Front Office financial systems. Experience in delivering OMS/EMS/Exchange systems. Exposure to equities trading and brokerages. Experience with build tools and automation Gradle, GitHub Actions etc. Experience with cloud computing platforms, such as AWS or Azure, is a plus. Why Us To be immersed in high-standard engineering culture. Our fantastic team takes pride in crafting complex technical solutions but also loves sharing their knowledge and helping you grow professionally (we have extraordinary minds at Adaptive) You can learn from anyone here, which is the beauty of it. To take part in the growth and development of a great company. Our teams feel free to speak up, make suggestions and raise concerns. Collaborative team environment: we all work together, respect each other, and pitch in. Great consideration for work/life balance (highly-flexible, hybrid working model, well-being benefits…). Balance between professional and personal life is massively important to us. We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion programmes. What People Think Of Us You can check our Glassdoor page. Benefits 25 days vacation + 2 additional days off for volunteering activities Pension plan Private Health Insurance Ticket restaurant Childcare/Commuting benefits Wellbeing allowance Language classes (English and Spanish) The Process A chat with one of our recruiters. A Zoom chat with one of our Java colleagues where they will ask you detailed questions about Java knowledge and your experience. A face-to-face interview (either in our office or via Zoom). During this interview, we will dig even deeper, and you will have a technical task to do. You will also have a chat with our local director. Background Check The employment/engagement is subject to an acceptable background check that will be run by Adaptive. Diversity & Inclusion Diversity and inclusion are key to a great workplace, and Adaptive is better when it’s more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their roles. #J-18808-Ljbffr

GRUP MEDIAPRO es un grupo líder en el sector audiovisual europeo único en integración de contenidos, producción y distribución audiovisual. Proporciona la creatividad y las soluciones técnicas necesarias para diseñar, producir y distribuir cualquier proyecto audiovisual o multicanal. Con actividad en todo el mundo a través de sus 50 sedes repartidas en 28 países de 4 continentes, GRUP MEDIAPRO proporciona la creatividad y las soluciones técnicas necesarias para diseñar, producir y distribuir cualquier proyecto audiovisual o multicanal en cualquier rincón del planeta con la tecnología más avanzada. El equipo humano y los medios técnicos de GRUP MEDIAPRO están a la cabeza en innovación en el ámbito audiovisual internacional. Buscamos un/a Desarrollador/a Frontend con mentalidad de producto y obsesión por el usuario para ayudarnos a dar forma a los productos con IA que estamos construyendo en el Área de Producto de Mediapro. Te incorporarás al Área de Producto del equipo de Innovación de Mediapro, donde estamos construyendo un porfolio de productos que están redefiniendo el flujo de producción audiovisual con IA. Ahora mismo hay tres productos en el centro de esta misión. Forma parte del ecosistema de innovación de Mediapro, donde creamos experiencias audiovisuales de nueva generación, plataformas inmersivas y soluciones interactivas de vanguardia. Nos importan los perfiles que han construido productos reales, idealmente basados en IA, y que saben llevar una idea desde el UX/UI hasta un frontend pulido y con buen rendimiento. Si te encanta convertir el diseño en interfaces rápidas y cuidadas, disfrutas construyendo plataformas y te gusta trabajar cerca de funcionalidades de IA como chats y asistentes, te sentirás como en casa. • Construir y evolucionar plataformas e interfaces de producto con tecnologías frontend actuales., • Trasladar los diseños de UX/UI a componentes frontend limpios, reutilizables y accesibles., • Trabajar con una metodología ágil de diseño a frontend que acorta el camino del prototipo a producción., • Colaborar estrechamente con UX/UI, producto y backend para convertir conceptos en valor real y sencillo para el usuario., • Responsabilizarte de las funcionalidades de principio a fin, desde el handoff de diseño hasta la publicación y la iteración continua., • Construir interfaces para productos con IA, incluyendo experiencias de chat, agentes y asistentes., • Gestionar la carga y el renderizado de contenidos con grandes volúmenes de datos o en streaming, con procesamiento en el frontend o el backend según convenga., • Diseñar para escenarios en tiempo real y multiusuario y para múltiples ejecuciones concurrentes sin sacrificar el rendimiento., • Optimizar la velocidad, la capacidad de respuesta y una experiencia fluida en todos los dispositivos, • Experiencia demostrable como Desarrollador/a Frontend construyendo productos reales, idealmente orientados a IA., • Amplia experiencia con tecnologías actuales (React, TypeScript, Next.js, CSS moderno) y arquitecturas basadas en componentes, con buen manejo del rendimiento, la gestión de estado y el tooling de build (Vite, TanStack Query...)., • Trabajar mano a mano con Product Design en un flujo ágil de UX/UI a frontend: construir y mantener el design system, co-liderando componentes, naming y criterios de "done" a ambos lados del handoff., • Experiencia con carga y procesamiento de contenidos (en el frontend o el backend) y con múltiples ejecuciones en paralelo o flujos en tiempo real., • Experiencia en escenarios en tiempo real y multiusuario (presencia, actualizaciones en vivo, estado colaborativo o concurrente) con tecnologías como WebSockets, SSE o WebRTC., • Atención al detalle y a la accesibilidad, comunicación clara y buen trabajo en equipo., • Experiencia integrando chats y agentes de IA en la interfaz de producto: respuestas en streaming, interacciones con herramientas/agentes y flujos tipo asistente., • Conocer el ecosistema de herramientas de IA actuales (MCPs, Claude Code, Cursor...) y tener criterio para proponer flujos más eficientes, no sólo ejecutar los existentes., • Un paquete retributivo competitivo acorde con tu experiencia y las responsabilidades del rol., • Un entorno de trabajo cercano y centrado en las personas dentro de un líder audiovisual global., • Condiciones de trabajo flexibles, incluyendo trabajo en remoto y horarios adaptables., • Oficinas modernas y acogedoras en Barcelona o Madrid., • Un completo programa de retribución flexible, que incluye seguro médico opcional, tickets restaurante, ayuda al transporte, opciones de guardería y más. En GRUP MEDIAPRO creemos que diversidad y talento van unidos y por ello promovemos un entorno inclusivo en el que todas las personas puedan participar en igualdad de oportunidades. Nuestros procesos de selección son inclusivos. Si necesitas algún tipo de adaptación en la entrevista, no dudes en decírnoslo. #J-18808-Ljbffr

Fecha: 14 ago 2026 Ubicación. MADRID, ES, 28027 Empresa: Grup Mediapro SLU Grup Mediapro es la empresa que gestiona los servicios corporativos de Mediapro. Buscamos un/a Desarrollador/a Frontend con mentalidad de producto y obsesión por el usuario para ayudarnos a dar forma a los productos con IA que estamos construyendo en el Área de Producto de Mediapro. Te incorporarás al Área de Producto del equipo de Innovación de Mediapro, donde estamos construyendo un porfolio de productos que están redefiniendo el flujo de producción audiovisual con IA. Ahora mismo hay tres productos en el centro de esta misión. Forma parte del ecosistema de innovación de Mediapro, donde creamos experiencias audiovisuales de nueva generación, plataformas inmersivas y soluciones interactivas de vanguardia. Nos importan los perfiles que han construido productos reales, idealmente basados en IA, y que saben llevar una idea desde el UX/UI hasta un frontend pulido y con buen rendimiento. Si te encanta convertir el diseño en interfaces rápidas y cuidadas, disfrutas construyendo plataformas y te gusta trabajar cerca de funcionalidades de IA como chats y asistentes, te sentirás como en casa. • Construir y evolucionar plataformas e interfaces de producto con tecnologías frontend actuales., • Trasladar los diseños de UX/UI a componentes frontend limpios, reutilizables y accesibles., • Trabajar con una metodología ágil de diseño a frontend que acorta el camino del prototipo a producción., • Colaborar estrechamente con UX/UI, producto y backend para convertir conceptos en valor real y sencillo para el usuario., • Responsabilizarte de las funcionalidades de principio a fin, desde el handoff de diseño hasta la publicación y la iteración continua., • Construir interfaces para productos con IA, incluyendo experiencias de chat, agentes y asistentes., • Gestionar la carga y el renderizado de contenidos con grandes volúmenes de datos o en streaming, con procesamiento en el frontend o el backend según convenga., • Diseñar para escenarios en tiempo real y multiusuario y para múltiples ejecuciones concurrentes sin sacrificar el rendimiento., • Optimizar la velocidad, la capacidad de respuesta y una experiencia fluida en todos los dispositivos., • Experiencia demostrable como Desarrollador/a Frontend construyendo productos reales, idealmente orientados a IA., • Amplia experiencia con tecnologías actuales (React, TypeScript, Next.js, CSS moderno) y arquitecturas basadas en componentes, con buen manejo del rendimiento, la gestión de estado y el tooling de build (Vite, TanStack Query…)., • Trabajar mano a mano con Product Design en un flujo ágil de UX/UI a frontend: construir y mantener el design system, co-liderando componentes, naming y criterios de “done” a ambos lados del handoff., • Experiencia con carga y procesamiento de contenidos (en el frontend o el backend) y con múltiples ejecuciones en paralelo o flujos en tiempo real., • Experiencia en escenarios en tiempo real y multiusuario (presencia, actualizaciones en vivo, estado colaborativo o concurrente) con tecnologías como WebSockets, SSE o WebRTC., • Atención al detalle y a la accesibilidad, comunicación clara y buen trabajo en equipo., • Experiencia integrando chats y agentes de IA en la interfaz de producto: respuestas en streaming, interacciones con herramientas/agentes y flujos tipo asistente., • Conocer el ecosistema de herramientas de IA actuales (MCPs, Claude Code, Cursor…) y tener criterio para proponer flujos más eficientes, no sólo ejecutar los existentes., • Un paquete retributivo competitivo acorde con tu experiencia y las responsabilidades del rol., • Un entorno de trabajo cercano y centrado en las personas dentro de un líder audiovisual global., • Condiciones de trabajo flexibles, incluyendo trabajo en remoto y horarios adaptables., • Oficinas modernas y acogedoras en Barcelona o Madrid., • Un completo programa de retribución flexible, que incluye seguro médico opcional, tickets restaurante, ayuda al transporte, opciones de guardería y más. #J-18808-Ljbffr

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. At Roche, we believe the next frontier of healthcare innovation hinges on our ability to effectively connect, orchestrate, and leverage our global Clinical and Commercial Intelligence. Generative AI has moved beyond simple chat interfaces; we are building an enterprise-wide ecosystem of autonomous, reasoning, and self-improving agents to solve unprecedented challenges in the Diagnostics Commercial space. As the Lead AI Engineer , you will serve as the principal technical authority and strategic catalyst for our next-generation AI architecture. This is a high-impact, senior-level role demanding both technical excellence and strategic leadership. You will define the global blueprint for how multi-agent systems interact, orchestrate complex workflows, connect with legacy enterprise data, and execute autonomous decisions safely. Your leadership will directly transform Roche Diagnostics' commercial agility, pricing modeling, market-access strategies, and international customer engagement frameworks. • Define the Enterprise Blueprint: Act as the chief architect and technical visionary for Roche’s Commercial GenAI platform strategy. Design the core multi-agent orchestration blueprints, common state-management protocols, and shared tool-use boundaries across the global diagnostics enterprise, • Drive Cutting-Edge R&D to Production: Lead the technical evaluation and strategic adoption of emerging agentic paradigms (e.g., hierarchical multi-agent teams, reflection loops, knowledge semantic models, and complex orchestration architectures using frameworks like LangGraph, AutoGen, or custom orchestrators), • Champion Engineering Excellence & Governance: Establish rigorous enterprise-level standards for LLMOps and Agent-Ops. Define global frameworks for agentic benchmarking, fallback mechanics, semantic caching, automated cost containment, and guardrailing to prevent runaway autonomous loops, • Act as a Catalyst Partner: Work hand-in-hand with senior business executives, global product heads, and legal/compliance councils to transform multi-million dollar business problems into robust, highly compliant, agent-driven software realities, • Mentor and Upskill: Cultivate a world-class community of practice. While you may not have traditional direct HR reports initially, you will exert significant influence through matrixed leadership, mentoring senior developers and AI engineers across our global digital hubs You are a seasoned software architect and a pioneer in the AI engineering space. You possess a unique blend of deep technical mastery, architectural pragmatism, and executive-level communication skills. You thrive when translating ambiguous enterprise challenges into deterministic, scalable software systems, and you are passionately driven by the opportunity to apply AI to a business that saves lives. • Postgraduate degree (Master’s or Ph.D. preferred) in Computer Science, Software Engineering, AI/Machine Learning, or an equivalent technical field, • Senior Engineering Track Record: 8+ years of hands-on software engineering experience, including at least 3+ years specifically architecting, deploying, and scaling complex Generative AI and LLM workflows in enterprise production environments, • Orchestration Expertise: Deep, production-tested experience with state-management in agentic networks (e.g., building directed acyclic graphs for LLM reasoning, handling agent-to-agent negotiation loops, and implementing persistent cognitive memory), • System Design & Security: Outstanding expertise in microservices architecture, secure API orchestration, semantic routing, and cloud-native scaling (AWS/Azure/GCP). Highly proficient in advanced vector search, graph databases (e.g., Neo4j), and hybrid retrieval mechanisms, • Rigorous Evaluation Mindset: Proven track record of designing custom evaluation frameworks for non-deterministic AI systems, balancing tradeoffs between latency, execution cost, token limits, and reasoning accuracy, • Regulated Industry Acumen: Prior experience designing automated systems within highly regulated frameworks (Healthcare, Finance, or Aerospace) is highly desirable. An intimate understanding of AI safety, algorithmic bias mitigation, and data privacy compliance is required, • Influential Leadership: Exceptional ability to influence without formal authority, present complex technical roadmaps to non-technical C-suite stakeholders, and drive alignment across cross-functional matrix organizations At Roche, we foster an environment built on trust, psychological safety, and radical innovation. We offer an executive-level total rewards package, including highly competitive base compensation, performance-driven bonuses, comprehensive health and wellness benefits, flexible executive hybrid work arrangements, and the profound satisfaction of steering the digital transformation of a global healthcare leader. A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. #J-18808-Ljbffr

At Goodweek, we're building a next-generation AI tool designed to revolutionize business productivity. We are focusing on delivering a secure, scalable, and reliable system that supports real business use cases across different departments. The goal is to make AI practical, controlled, and truly embedded in how modern organizations operate. Goodweek is a partner-led AI Management Platform, built exclusively for our Partners: Distributors and MSPs (Managed Service Providers), who deploy it to their own clients. Our team spans across France, Spain, and the United States, and our vision is backed by 6 international investment funds. The role As as a Partner Support Manager, you will be the first point of contact for our Partners - Distributors and MSPs (Managed Service Providers) who use Goodweek to serve their own customers. You will answer their support requests and help solve any issues with our product. You will gather all the information needed to fix a problem (logs, screenshots, steps to reproduce, environment details) and send a clear report to our Product and Engineering teams. You will join live calls, or review them later on Fathom, whenever an issue comes up. You will build clear bug reports with video evidence, and follow up with Engineering until the issue is fixed. You will always keep Partners updated: on progress, on timing, and once a fix is live. Tasks - Answer requests from MSPs/Distributors by phone, email, or chat. Join live calls or watch Fathom recordings within 24 hours of the meeting. - For each issue, write a bug ticket that Engineering can act on: a short video clip, clear steps to reproduce, environment details, what should happen vs. what actually happens, and the business impact. - Run the weekly bug review meeting with Product and Engineering. Prioritize based on business impact, risk, and how often the issue happens. - Send regular updates to every MSP/Distributor affected by an issue: when a fix is ready, when a timeline changes, or when a workaround is available. - Support MSPs/Distributors during their deployment phase when something blocks progress. Help unblock them, then write a short summary of what happened. - Keep one simple dashboard of all open issues, so Sales, Enablement, and Leadership can see at a glance what's affecting which MSP/Distributor. Requirements - Bilingual (required): French and English. - 4+ years of experience in customer support, customer care, or QA, working directly with clients - ideally at a B2B SaaS company with several product integrations. - Experience with support tools like Zendesk or Intercom. - Good product knowledge and basic technical understanding. You can watch a workflow break during a call and tell if it's a network problem, an integration issue, a permissions problem, or a real bug - and describe it the right way for the team who needs to fix it. - You care about writing clear bug reports: video clip + steps to reproduce + environment details + expected vs. actual result + business impact. This is your standard, not a bonus. - Excellent written communication. You can write an update that a Distributor reads in 20 seconds and trusts. You can write a bug report that a busy engineer can act on without asking follow-up questions. - Strong people skills. You know how to build trust with MSPs/Distributors, using different channels: phone, email, chat. - Comfortable managing several things at once: pushing Engineering, supporting Distributors, and reporting to your team - sometimes within the same hour. - You like building processes and systems, rather than waiting for someone else to do it. - You use AI every day. You use Goodweek and other AI tools in your everyday work - to research, draft, prepare, and follow up faster. You stay critical of AI outputs and always review them before sending anything out. Using AI well is part of the job, not a side project. Bonus points - Experience working at a Distributor, an MSP, or in IT support - you've been on the partner's side of the table. - Experience with Fathom, Gong, or similar tools to record and clip calls. - Familiarity with Goodweek's integrations: M365, Google Workspace, Salesforce, HubSpot, Jira, Slack, Quickbooks. - Experience running bug tracking with Engineering, using Linear, Jira, or similar tools. Benefits - Health insurance provided by the employer - Flexible working hours - Hybrid remote work - Intensive hours on Fridays - Daily use of English through close collaboration with teams in the US and France - Our office is situated in a lively innovation hub, offering access to local meetups, events, and a strong professional community.

IENAI SPACE is an early-stage startup located in Madrid, developing an end-to-end ecosystem of in-space mobility products, including propulsion systems and engineering SaaS. We are a highly innovative company in the “New Space” sector; the team is made up of a dynamic and multidisciplinary group of engineers, PhDs and developers, looking to revolutionize space mobility for the adoption of propulsion products in the smallest of satellites. We recently kickstarted our commercial phase with our first product: 360™, a Mission and Space Mobility analysis SaaS. Our mission is to build tailored, end-to-end space mobility products and services for the next generation of small satellites empowering a sustainable new space economy. We believe this is possible because we rely on our values: Infinite Innovation, Extraterrestrial Excellence, Cosmic Collaboration, Astronomical Agility and Planetary Passion. How will you contribute to IENAI SPACE? As the Head of Embedded Systems and Software, you will own the architectural vision and lifecycle execution for all software powering our ATHENA propulsion system, spanning mission-critical flight firmware and bare-metal to embedded software, laboratory automation, and Electrical Ground Support Equipment (EGSE) software. You will be in charge of the architecture design, implementation, and continuous improvement of highly reliable, fault-tolerant embedded solutions. This role requires an engineering leader who can prioritize tasks effectively, work with agility and take full ownership of firmware and software development. Your key responsibilities will include: • End-to-End embedded lifecycle ownership: lead the design, development, testing and maintenance of embedded software for our ATHENA propulsion system, from bare-metal to real-time application and EGSE software., • Team leadership and scaling: lead, mentor and grow a small team of embedded software engineers, fostering a culture of technical excellence and agility., • Mission assurance: define software verification strategies, including Hardware-in-the-Loop (HIL) testing and automated CI/CD pipelines, to guarantee flight readiness., • Architecture design and migration: define and structure firmware and software components to create a modular, scalable, and maintainable system, and lead the migration from legacy resource-constrained (8-bit microcontroller) bare-metal software to a modern 32-bit RTOS embedded architecture., • Technical feasibility assessment: evaluate design concepts and propose robust technical solutions., • System integration: work closely with the hardware team to ensure seamless integration of embedded software into our propulsion systems and laboratory equipment., • Technical reviews and documentation: participate in design and milestone reviews, ensuring the highest quality and alignment with project goals. What is your department like? You will be the head of our Embedded Systems and Software team, which is part of our Electric Propulsion department. This team is in charge of designing, developing, testing, and maintaining all firmware and software controlling our ATHENA propulsion system and laboratory equipment. What will make you succeed? We are looking for (must have): • At least 7+ years of experience in embedded software development, with proven experience leading or mentoring engineering teams., • Professional proficiency in C++ and C for resource-constrained systems., • Solid experience with bare-metal development and Real-Time Operating Systems (RTOS, ideally FreeRTOS)., • Deep understanding of microcontroller architectures (from highly resource-constrained 8-bit to modern 32-bit MCUs) and low-level peripherals (I2C, SPI, UART, CAN, PWM)., • Strong competency in Python for scripting, test automation, and laboratory equipment control., • Experience establishing version control workflows (Git) and modern CI/CD practices for embedded systems., • Ability to read and interpret PCB schematics., • Strong problem-solving skills with the ability to prioritize tasks and work autonomously., • Fluent in spoken and written English. We also value (nice to have): • Experience in NewSpace, aerospace, or safety-critical industries (medical, automotive, railway, avionics, etc.)., • Familiarity with space software standards (e.g., ECSS-E-ST-40C) or safety coding guidelines (MISRA C/C++)., • Experience designing bootloaders (including on-orbit/telemetry updates) and fault-tolerant/fail-safe software mechanisms., • Passion for space technology and a willingness to grow within a young and dynamic team. What do we offer? • 🚀 A key role in a pioneering space startup, where you will directly impact the development of cutting-edge propulsion technology., • 💼 A full-time contract of 40h per week., • ⏰ Flexible working hours, allowing you to manage your schedule for better work-life balance., • 🏠 Hybrid work model – work remotely up to 10 days per month., • 🎄 Extra holidays – in addition to 23 vacation days, enjoy 6 additional days off during the Christmas period (from 24 December to 2 January, both included)., • 🩺 Private health insurance, fully covered by the company., • 🎓 Learning & Development – €1000 per year budget for training, courses, and professional growth., • 💪 Autonomy and responsibility – your contributions will directly shape our technology and success. What will your recruitment process be like? Here is a quick overview of the recruitment process: • Application review: we carefully assess your CV and experience., • Culture and values interview: a chat with our People team to ensure we share the same mindset and values., • Technical interview: meet the Tech Lead and showcase your technical skills., • Sometimes the hiring process will require a technical exercise to assess how you could apply logic and structure to different scenarios., • Final interview with Founders: align expectations and discuss your potential impact at IENAI SPACE. If everything you've read matches what you're looking for in your next adventure, don't hesitate to apply via LinkedIn. We are looking forward to meeting you ✨

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt. At Roche, we believe the next frontier of healthcare innovation hinges on our ability to effectively connect, orchestrate, and leverage our global Clinical and Commercial Intelligence. Generative AI has moved beyond simple chat interfaces; we are building an enterprise-wide ecosystem of autonomous, reasoning, and self-improving agents to solve unprecedented challenges in the Diagnostics Commercial space. As the Lead AI Engineer , you will serve as the principal technical authority and strategic catalyst for our next-generation AI architecture. This is a high-impact, senior-level role demanding both technical excellence and strategic leadership. You will define the global blueprint for how multi-agent systems interact, orchestrate complex workflows, connect with legacy enterprise data, and execute autonomous decisions safely. Your leadership will directly transform Roche Diagnostics' commercial agility, pricing modeling, market-access strategies, and international customer engagement frameworks. The Opportunity Define the Enterprise Blueprint : Act as the chief architect and technical visionary for Roche’s Commercial GenAI platform strategy. Design the core multi-agent orchestration blueprints, common state-management protocols, and shared tool-use boundaries across the global diagnostics enterprise. Drive Cutting-Edge R&D to Production : Lead the technical evaluation and strategic adoption of emerging agentic paradigms (e.g., hierarchical multi-agent teams, reflection loops, knowledge semantic models, and complex orchestration architectures using frameworks like LangGraph, AutoGen, or custom orchestrators). Champion Engineering Excellence & Governance : Establish rigorous enterprise-level standards for LLMOps and Agent-Ops. Define global frameworks for agentic benchmarking, fallback mechanics, semantic caching, automated cost containment, and guardrailing to prevent runaway autonomous loops. Act as a Catalyst Partner : Work hand-in-hand with senior business executives, global product heads, and legal/compliance councils to transform multi-million dollar business problems into robust, highly compliant, agent-driven software realities. Mentor and Upskill : Cultivate a world-class community of practice. While you may not have traditional direct HR reports initially, you will exert significant influence through matrixed leadership, mentoring senior developers and AI engineers across our global digital hubs. Who You Are You are a seasoned software architect and a pioneer in the AI engineering space. You possess a unique blend of deep technical mastery, architectural pragmatism, and executive-level communication skills. You thrive when translating ambiguous enterprise challenges into deterministic, scalable software systems, and you are passionately driven by the opportunity to apply AI to a business that saves lives. Education & Qualifications: Postgraduate degree (Master’s or Ph.D. preferred) in Computer Science, Software Engineering, AI/Machine Learning, or an equivalent technical field. Technical Experience & Capabilities: Senior Engineering Track Record: 8+ years of hands-on software engineering experience, including at least 3+ years specifically architecting, deploying, and scaling complex Generative AI and LLM workflows in enterprise production environments. Orchestration Expertise: Deep, production-tested experience with state-management in agentic networks (e.g., building directed acyclic graphs for LLM reasoning, handling agent-to-agent negotiation loops, and implementing persistent cognitive memory). System Design & Security: Outstanding expertise in microservices architecture, secure API orchestration, semantic routing, and cloud-native scaling (AWS/Azure/GCP). Highly proficient in advanced vector search, graph databases (e.g., Neo4j), and hybrid retrieval mechanisms. Rigorous Evaluation Mindset: Proven track record of designing custom evaluation frameworks for non-deterministic AI systems, balancing tradeoffs between latency, execution cost, token limits, and reasoning accuracy. Regulated Industry Acumen: Prior experience designing automated systems within highly regulated frameworks (Healthcare, Finance, or Aerospace) is highly desirable. An intimate understanding of AI safety, algorithmic bias mitigation, and data privacy compliance is required. Influential Leadership: Exceptional ability to influence without formal authority, present complex technical roadmaps to non-technical C-suite stakeholders, and drive alignment across cross-functional matrix organizations. What We Offer At Roche, we foster an environment built on trust, psychological safety, and radical innovation. We offer an executive-level total rewards package, including highly competitive base compensation, performance-driven bonuses, comprehensive health and wellness benefits, flexible executive hybrid work arrangements, and the profound satisfaction of steering the digital transformation of a global healthcare leader. Roche is an equal opportunity employer and strictly prohibits unlawful discrimination. Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern. Gemeinsam können wir eine gesündere Zukunft gestalten. Roche ist ein Arbeitgeber, der die Chancengleichheit fördert. #J-18808-Ljbffr

Experteer Overview Como Arquitecto/a Senior de Soluciones Conversacionales, lideras la definición de arquitecturas de asistentes basados en Google Dialogflow CX/CES para canalizar experiencias conversacionales escalables. Colaboras estrechamente con clientes, analistas y equipos multidisciplinares para asegurar integraciones con plataformas corporativas y alto estándar técnico. Serás responsable de decisiones técnicas clave, calidad de entrega y cumplimiento de seguridad y rendimiento. Trabajarás en un entorno ágil, guiando al equipo hacia soluciones efectivas en Contact Center y canales digitales. Esta posición ofrece impacto directo en la experiencia del cliente y la modernización de soluciones de voz y chat Compensaciones / Beneficios • Diseñar arquitecturas conversacionales sobre Google Dialogflow CX/CES orientadas a escalabilidad y calidad • Liderar integraciones de canales (WhatsApp, Voz) con Genesys y sistemas como Salesforce y REST APIs • Tomar decisiones técnicas y promover mejores prácticas de arquitectura • Supervisar y apoyar al equipo de analistas, validando entregables antes del despliegue • Participar en ceremonias ágiles y gestionar el backlog junto al cliente • Mantener documentación técnica y asegurar estándares de seguridad, rendimiento y escalabilidad Responsabilidades • Más de 5 años de experiencia en proyectos de Contact Center y soluciones conversacionales • Experiencia sólida con Google Dialogflow CX/CES y diseño de asistentes, NLU, webhooks e integración con GCP • Experiencia integrando plataformas de Contact Center como Genesys Cloud o similares • Conocimientos en integración de APIs REST y sistemas CRM, preferiblemente Salesforce • Capacidad para liderar equipos técnicos y comunicar decisiones a perfiles técnicos y de negocio • Nivel de inglés B2 o superior Requisitos principales • Seguro médico • Seguro de vida y accidentes • Programa de retribución flexible • Compra de acciones • Programas de flexibilidad de horarios y días libres • Itinerario formativo individualizado

Como VP of Design , Liderarás el diseño end‑to‑end de experiencias “magicallydone‑for‑you” que eliminan fricción en impuestos, ayudas y cualquier trámite. • Serás founder de tus soluciones, co‑dirigiendo un equipo AI‑first con ownership radical y lanzando en días flujos simples, accesibles y escalables que devuelven tranquilidad a millones de personas, • Serás responsable de convertir diseño en una ventaja competitiva medible: conversión a pago, confianza y eficiencia operativa (especialmente en campaña de renta, con picos de carga y riesgo reputacional), • Liderarás la función de Diseño conectándola con Producto, Ingeniería, Data, IA y Operaciones, • Tu foco no es “hacer pantallas”: es diseñar sistemas, decisiones, calidad y comportamiento del modelo en un producto end-to-end (IA + expertos), • Este rol es player–coach: además de liderar, diseñarás y construirás en código las piezas críticas (flujos, componentes, motion, microcopy, estados) hasta nivel top, • Tendrás autonomía para rediseñar equipo, estándares y rituales, y convertir el TaxDown Design System en una plataforma ejecutable (tokens + componentes en código + constraints + evals), • Reportarás al CEO/CPO & CoFounder, con acceso directo para decisiones de marca, inversión y storytelling, • Definir la estrategia de experiencia con IA para la declaración de la renta (E2E) con metas trimestrales de conversión, experiencia, confianza y eficiencia. Declaraciones que se hacen solas! Full Self Tax, • Dominar el “momento de verdad” de conversión a pago, optimizando sin dark patterns: claridad de valor, fricción mínima y transparencia total, • Re-scope “diseño” para incluir model behavior: permisos, reglas de escalado, progreso, límites, refusals/safe-completion, recuperación y handoff a experto, • Diseñar agentic workflows (más allá del chat): autonomía con control (review/commit, diffs, undo/redo), evidencia y trazabilidad, • Prototipar en código (React/Next/TS) y usar herramientas design→code (Figma Make/Dev Mode, MCP, v0, Cursor, etc.) para reducir el ciclo idea→prototipo→producción, • Endurecer el craft en producción: tipografía, motion, microinteracciones, contenido y estados (empty/error); a11y y performance como estándar, • Construir y gobernar el TaxDown Design System como plataforma ejecutable: tokens, componentes en código, constraints, golden paths, anti-patterns, versionado y rollback, • Crear y liderar un “Design Builder Platform” dentro de Diseño: pipeline design-to-code, templates/scaffolds, prototyping infra, enablement y guardrails internos, • Institucionalizar evaluación de UX + modelo: scenario library, tests de aceptación de comportamiento, harness de regresión e instrumentación para evitar drift, • Diseñar trust & compliance UX: transparencia (qué sabemos/qué no), fuentes/evidencia, incertidumbre, privacidad, permisos, logs/auditoría e IP/provenance cuando aplique, • Preparar y operar campaña de renta: resiliencia bajo picos, degradación elegante, playbooks de incidentes y colaboración con Ops/Soporte, • Desarrollar líderes: hiring exigente, coaching, calibración, feedback y sucesión; elevar la barra de craft y ejecución en toda la org. Cultura de excelencia sin ego., • 10+ años en diseño y design engeeniering; 6+ liderando diseño de producto con impacto real, flujos de alta responsabilidad, • Portfolio con evidencia de taste/craft altísimo + resultados medibles (conversión, retención, NPS), no solo estética, • Builder: capacidad demostrable de diseñar y programar (prototipos en código y/o UI en producción). Cómodo/a con React/Next/TypeScript o equivalente, Git y PRs, • Experiencia construyendo y escalando design systems con gobernanza, paridad Figmacódigo, tokens y componentes reutilizables, • Experiencia diseñando AI UX/agentic workflows: permisos, progreso, fallos, recovery, revisión humana, explicabilidad y guardrails, • Capacidad de diseñar e institucionalizar evaluación: scenario libraries, quality rubrics, tests de regresión y criterios de release, • Orientación a métricas y data: funnels, instrumentación, experimentación, lectura de tickets/logs y decisiones basadas en evidencia, • Obsesión por el detalle: a11y (WCAG), performance, microcopy de confianza, edge cases; cero tolerancia a “casi”, • Liderazgo claro y exigente: recluta bar-raisers, da feedback nítido y influye en stakeholders con claridad, • Alta agencia, curiosidad inifinita y foco en ejecución: conviertes ambigüedad en shipped product., • AI-first (sin humo): prototipo funcionando > slides, • Radical ownership: autonomía total + responsabilidad por resultados, • Barra de craft brutal: cuidamos el 1px, el easing y el copy porque ahí se gana la confianza, • Velocidad con rigor: shipping frecuente con quality gates + evals, no “vibe shipping” sin control, • Transparencia radical: métricas claras, debate directo, cero política, • Genios locos bienvenidos: curiosidad extrema, experimentación constante, cero ego, • Colaboración real: diseño, ingeniería, data, ops y expertos en el mismo loop, • Flexibilidad real con on-site valorado en Madrid (sobre todo en picos de campaña)., • Equity (VSOP) para crecer con TaxDown, • Flexibilidad real (híbrido Madrid / remoto) · impacto > horas, • Vacaciones/PTO flexible, • Equipo y setup top (laptop + monitor + ayuda home-office), • Presupuesto de formación + “FridAIs” para experimentar con herramientas de IA y prototipos, • Cultura family-supportive + offsites y eventos de equipo, • Fintech / insurtech / regulated UX (compliance, reputational risk, privacy) — diseño en entornos regulados, con foco en cumplimiento, riesgo reputacional y privacy; diseño de confianza en dominios sensibles, • Experience with seasonal-traffic products or extreme spikes (tax season, campaigns, events) — experiencia en productos con tráfico estacional o picos extremos (renta, campañas, eventos) y preparación operativa end-to-end, • Modern design-to-code (Figma Make, MCP, v0, Cursor) — design-to-code moderno y creación de tooling interno: plugins, scripts y automatizaciones, • Agent / LLM evaluation (regression testing, UX red-teaming, quality rubrics, collaboration with ML / Applied AI) — evaluación de agentes/LLMs: tests de regresión, red-teaming de UX, criterios de calidad y trabajo conjunto con ML / IA aplicada, • Multi-surface experience (mobile, web, IDE extensions, Slack) — experiencia multi-superficie o construcción de herramientas internas para acelerar diseño e ingeniería, • Entrepreneurial background (open-source contributions, talks, technical writing on craft/systems/AI UX) — background emprendedor, contribuciones open-source, charlas o escritura técnica sobre craft, sistemas y AI UX, • Active contribution to the design community — contribución activa a la comunidad de diseño, • Definir la estrategia de experiencia con IA para la declaración de la renta (E2E) con metas trimestrales de conversión, experiencia, confianza y eficiencia. Declaraciones que se hacen solas! Full Self Tax, • Dominar el “momento de verdad” de conversión a pago, optimizando sin dark patterns: claridad de valor, fricción mínima y transparencia total, • Re-scope “diseño” para incluir model behavior: permisos, reglas de escalado, progreso, límites, refusals/safe-completion, recuperación y handoff a experto, • Diseñar agentic workflows (más allá del chat): autonomía con control (review/commit, diffs, undo/redo), evidencia y trazabilidad, • Prototipar en código (React/Next/TS) y usar herramientas design→code (Figma Make/Dev Mode, MCP, v0, Cursor, etc.) para reducir el ciclo idea→prototipo→producción, • Endurecer el craft en producción: tipografía, motion, microinteracciones, contenido y estados (empty/error); a11y y performance como estándar, • Construir y gobernar el TaxDown Design System como plataforma ejecutable: tokens, componentes en código, constraints, golden paths, anti-patterns, versionado y rollback, • Crear y liderar un “Design Builder Platform” dentro de Diseño: pipeline design-to-code, templates/scaffolds, prototyping infra, enablement y guardrails internos, • Institucionalizar evaluación de UX + modelo: scenario library, tests de aceptación de comportamiento, harness de regresión e instrumentación para evitar drift, • Diseñar trust & compliance UX: transparencia (qué sabemos/qué no), fuentes/evidencia, incertidumbre, privacidad, permisos, logs/auditoría e IP/provenance cuando aplique, • Preparar y operar campaña de renta: resiliencia bajo picos, degradación elegante, playbooks de incidentes y colaboración con Ops/Soporte, • Desarrollar líderes: hiring exigente, coaching, calibración, feedback y sucesión; elevar la barra de craft y ejecución en toda la org. Cultura de excelencia sin ego. Cada experiencia que diseñes con AI, cada componente que lances y cada agente que entrenes borra una línea de burocracia y devuelve dinero y tranquilidad a millones. El reto es enorme — y justo por eso merece la pena. No buscamos CV perfectos: buscamos talento con propósito, craft impecable y taste brutal, hambre de aprender y diversidad de ideas. Si estas líneas te aceleran el pulso, sigue la señal. Imagina un mañana en el que la palabra “trámite” solo aparezca en los libros de historia. ¿Te atreves a diseñar ese futuro con nosotros? PS. (¿No cumples todo? Aplica igual: la actitud y el potencial mueven nuestro universo.) Nuestra ambición es que, cuando nuestros hijos crezcan, la burocracia sea solo una palabra del pasado. ¿Te atreves a escribir ese futuro con nosotros? Con , el equipo de Producto #J-18808-Ljbffr

Delivery Consultant At theRest, we are passionate about helping restaurants thrive in the ever-evolving world of food delivery. We provide innovative solutions and expert guidance to optimize operations, increase efficiency, and drive sustainable growth. About the Role We are seeking a highly motivated and results-oriented Consultant to join our dynamic team. In this pivotal role, you will: - Own a Portfolio: Manage a portfolio of restaurant clients, acting as their trusted advisor and strategic partner. You will be responsible for the Delivery Channel of our customers (aka Heroes in theRest) while supporting them with any other solution they might need. - Drive Client Success: Implement best-in-class delivery strategies, optimize operational workflows, and improve overall restaurant performance. - Build Strong Relationships: Foster and maintain excellent relationships with restaurant owners, managers, and key stakeholders through proactive communication. - Data-Driven Decision Making: Analyze key performance indicators (KPIs) and leverage data to identify areas for improvement, develop actionable insights, and track progress towards achieving client goals. - Process Improvement: Design and implement standardized processes and best practices to streamline delivery operations and enhance customer satisfaction. - Continuous Learning: Stay abreast of industry trends, emerging technologies, and competitive landscapes to provide the most effective and up-to-date solutions. We are a hands-on startup, and we look for people who enjoy building and executing. - You are action-oriented and comfortable getting your hands dirty. - You like fast-moving environments where priorities evolve. - You are motivated by having real impact on the product and the company. - You bring energy, ownership, and a positive attitude to the team. This role offers very high impact in a healthy, collaborative environment. We work hard, but always in a sustainable and human way. Qualifications - Proven Experience: 1 to 3 years of experience in a high-performance consulting or tech environment preferably within the food and beverage, hospitality, or on-demand delivery sectors. - Project Management Expertise: Strong project management skills with a proven ability to prioritize tasks, manage deadlines, and deliver results on time and within budget. - Analytical & Data-Driven: Highly analytical and data-oriented with strong problem-solving and critical thinking abilities. Proficiency in data analysis tools and Excel is essential. - Communication & Interpersonal Skills: Excellent written and verbal communication, interpersonal, and presentation skills. Ability to build rapport and effectively communicate complex information to diverse audiences. - Results-Oriented: Driven to achieve ambitious goals, with a strong work ethic and a proactive, hands-on approach. - Educational Background: Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or a related field is preferred. - Language Proficiency: Fluency in Spanish is required. English proficiency is essential. Catalan is a plus. - Technical Skills: Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office Suite. Our Values: Let’s CHAT - Commitment: We are not just consultants. We support every customer with the same dedication and commitment as if it were our own restaurant, understanding that their success and failure is also our own. - Honesty: Transparency and integrity are at the heart of everything we do. We foster open and direct communication - we are obsessed with empowering restaurants and positively impacting local communities. This philosophy is central to how we operate. If you don’t embrace it, it’s best to explore other companies. - Agility: We adapt quickly and effectively to the ever-changing needs of the industry. Time is money and consistency is our secret. We are the fastest in town to solve any problem, always. - Talent: We are 'glocal' experts that master every digital field with global vision, delivering tailored solutions that drive local and real impact to restaurants. Why join us? Join a fast-growing company where your work makes a real impact. We offer a culture of continuous learning, opportunities to grow alongside a talented team, and a range of great perks that support your wellbeing and work-life balance. Benefits - Flexible Schedule: Employees have the freedom to manage their own time, with a focus on meeting deliverables. Standard working hours are approximately 9:30 to 18:30. - Short Fridays: We finish at 13:30 every Friday. - Hybrid Work Model: Employees are required to work from the office on Mondays, Tuesdays, and Thursdays. - Summer Perk: Work from home during the entire month of August. - WFA (Work From Abroad): Up to 2 weeks per year to work from anywhere in the world. - Office Locations: Modern office spaces located in the center of Madrid and Barcelona. - Flexible Remuneration (Factorial Card): Tax-free monthly allowances: food up to €220, transportation up to €136, and nursery expenses. These amounts are deducted from the gross salary, resulting in lower tax payments. - Wellhub: Access to their platform and discounts on memberships, including gyms, yoga, wellness apps, nutrition, and mental-health services. - Cabify Company: Access to Cabify Business, providing employees with preferential discounts on trips made through the platform. - Company Growth: As our company continues to grow, additional perks and benefits will be introduced.

Not actively hiring - we will consider applicants when the business need arises. At theRest, we are passionate about helping restaurants thrive in the ever-evolving world of food delivery. We provide innovative solutions and expert guidance to optimize operations, increase efficiency, and drive sustainable growth. About the Role We are seeking a highly motivated and results-oriented Consultant to join our dynamic team. In this pivotal role, you will: - Own a Portfolio: Manage a portfolio of restaurant clients, acting as their trusted advisor and strategic partner. You will be responsible for the Delivery Channel of our customers (aka Heroes in theRest) while supporting them with any other solution they might need. - Drive Client Success: Implement best-in-class delivery strategies, optimize operational workflows, and improve overall restaurant performance. - Build Strong Relationships: Foster and maintain excellent relationships with restaurant owners, managers, and key stakeholders through proactive communication. - Data-Driven Decision Making: Analyze key performance indicators (KPIs) and leverage data to identify areas for improvement, develop actionable insights, and track progress towards achieving client goals. - Process Improvement: Design and implement standardized processes and best practices to streamline delivery operations and enhance customer satisfaction. - Continuous Learning: Stay abreast of industry trends, emerging technologies, and competitive landscapes to provide the most effective and up-to-date solutions. We are a hands-on startup, and we look for people who enjoy building and executing. - You are action-oriented and comfortable getting your hands dirty. - You like fast-moving environments where priorities evolve. - You are motivated by having real impact on the product and the company. - You bring energy, ownership, and a positive attitude to the team. This role offers very high impact in a healthy, collaborative environment. We work hard, but always in a sustainable and human way. Qualifications - Proven Experience: 3 years of experience in a high-performance consulting or tech environment preferably within the food and beverage, hospitality, or on-demand delivery sectors. - Project Management Expertise: Strong project management skills with a proven ability to prioritize tasks, manage deadlines, and deliver results on time and within budget. - Analytical & Data-Driven: Highly analytical and data-oriented with strong problem-solving and critical thinking abilities. Proficiency in data analysis tools and Excel is essential. - Communication & Interpersonal Skills: Excellent written and verbal communication, interpersonal, and presentation skills. Ability to build rapport and effectively communicate complex information to diverse audiences. - Results-Oriented: Driven to achieve ambitious goals, with a strong work ethic and a proactive, hands-on approach. - Educational Background: Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or a related field is preferred. - Language Proficiency: Fluency in Spanish is required. English proficiency is essential. Catalan is a plus. - Technical Skills: Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office Suite. Our Values: Let’s CHAT - Commitment: We are not just consultants. We support every customer with the same dedication and commitment as if it were our own restaurant, understanding that their success and failure is also our own. - Honesty: Transparency and integrity are at the heart of everything we do. We foster open and direct communication - we are obsessed with empowering restaurants and positively impacting local communities. This philosophy is central to how we operate. If you don’t embrace it, it’s best to explore other companies. - Agility: We adapt quickly and effectively to the ever-changing needs of the industry. Time is money and consistency is our secret. We are the fastest in town to solve any problem, always. - Talent: We are 'glocal' experts that master every digital field with global vision, delivering tailored solutions that drive local and real impact to restaurants. Why join us? Join a fast-growing company where your work makes a real impact. We offer a culture of continuous learning, opportunities to grow alongside a talented team, and a range of great perks that support your wellbeing and work-life balance. Benefits - Flexible Schedule: Employees have the freedom to manage their own time, with a focus on meeting deliverables. Standard working hours are approximately 9:30 to 18:30. - Short Fridays: We finish at 13:30 every Friday. - Hybrid Work Model: Employees are required to work from the office on Mondays, Tuesdays, and Thursdays. - Summer Perk: Work from home during the entire month of August. - WFA (Work From Abroad): Up to 2 weeks per year to work from anywhere in the world. - Office Locations: Modern office spaces located in the center of Madrid and Barcelona. - Flexible Remuneration (Factorial Card): Tax-free monthly allowances: food up to €220, transportation up to €136, and nursery expenses. These amounts are deducted from the gross salary, resulting in lower tax payments. - Wellhub: Access to their platform and discounts on memberships, including gyms, yoga, wellness apps, nutrition, and mental-health services. - Cabify Company: Access to Cabify Business, providing employees with preferential discounts on trips made through the platform. - Company Growth: As our company continues to grow, additional perks and benefits will be introduced.

Delivery Consultant Trainee At theRest, we are passionate about helping restaurants thrive in the ever-evolving world of food delivery. We provide innovative solutions and expert guidance to optimize operations, increase efficiency, and drive sustainable growth. About the Role This internship offers a unique opportunity to gain hands-on experience in a fast-paced, operational environment within the delivery consulting sector. You will play a crucial role in supporting our restaurant clients by focusing on the efficient execution and optimization of their delivery channels tasks. This involves: - Operational Execution: Directly supporting the Delivery Consultants team, ensuring the smooth and efficient operation of our clients. This includes implementing best-practice delivery strategies, optimizing workflows, and troubleshooting operational challenges. - Driving Efficiency and Scalability: Identifying opportunities to streamline processes and improve the scalability of our clients' delivery operations. This will involve implementing standardized procedures and best practices to maximize efficiency and ensure consistent service delivery. You will be encouraged to think critically about how to improve processes and make them more scalable. - Data Analysis & Performance Tracking: While the initial focus will be on operational execution, you will also have the opportunity to analyze key performance indicators (KPIs) and track progress towards client goals. This will provide valuable experience in data-driven decision-making and lay the foundation for future growth in this area. - Process Improvement: Design and implement standardized processes and best practices to streamline delivery operations and enhance customer satisfaction. - Continuous Learning: Stay abreast of industry trends, emerging technologies, and competitive landscapes to provide the most effective and up-to-date solutions. We are a hands-on startup, and we look for people who enjoy building and executing. - You are action-oriented and comfortable getting your hands dirty. - You like fast-moving environments where priorities evolve. - You are motivated by having real impact on the product and the company. - You bring energy, ownership, and a positive attitude to the team. This role offers very high impact in a healthy, collaborative environment. We work hard, but always in a sustainable and human way. Qualifications - Attention to Detail and Execution: Demonstrated ability to meticulously and thoroughly carry out tasks, ensuring that every detail is considered and project goals are met from start to finish. Strong sense of responsibility and commitment to quality work. - Interest in Consulting: Strong interest in the consulting sector, preferably in the food and beverage, hospitality, or on-demand delivery areas. Desire to learn and contribute in a high-performance environment. - Potential in Project Management: Organizational skills and ability to manage tasks, prioritize activities, and meet deadlines. Interest in developing project management skills. - Analytical Aptitude: Analytical and data-oriented mindset, with the ability to solve problems and think critically. Basic knowledge of data analysis tools and Excel. Desire to develop these skills. - Communication Skills: Excellent written and verbal communication, interpersonal, and presentation skills. Ability to build rapport and communicate information clearly to different audiences. Desire to further develop these skills. - Results-Oriented: Motivation to achieve ambitious goals, with a strong work ethic and a proactive approach. Desire to learn and grow in a results-oriented environment. - Educational Background: Currently pursuing a Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or a related field. - Languages: Fluency in Spanish (required). English proficiency (essential). Catalan (a plus). - Technical Skills: Knowledge of Google Workspace (Docs, Sheets) and Microsoft Office Suite. Our Values: Let's CHAT - Commitment: We are not just consultants. We support every customer with the same dedication and commitment as if it were our own restaurant, understanding that their success and failure is also our own. - Honesty: Transparency and integrity are at the heart of everything we do. We foster open and direct communication - we are obsessed with empowering restaurants and positively impacting local communities. This philosophy is central to how we operate. If you don’t embrace it, it’s best to explore other companies. - Agility: We adapt quickly and effectively to the ever-changing needs of the industry. Time is money and consistency is our secret. We are the fastest in town to solve any problem, always. - Talent: We are 'glocal' experts that master every digital field with global vision, delivering tailored solutions that drive local and real impact to restaurants. Why join us? Join a fast-growing company where your work makes a real impact. We offer a culture of continuous learning, opportunities to grow alongside a talented team, and a range of great perks that support your wellbeing and work-life balance. Benefits - Flexible Schedule: Employees have the freedom to manage their own time, with a focus on meeting deliverables. Standard working hours are approximately 9:30 to 18:30. - Short Fridays: We finish at 13:30 every Friday. - Hybrid Work Model: Employees are required to work from the office on Mondays, Tuesdays, and Thursdays. - Summer Perk: Work from home during the entire month of August. - WFA (Work From Abroad): Up to 2 weeks per year to work from anywhere in the world. - Office Locations: Modern office spaces located in the center of Madrid and Barcelona. - Wellhub: Access to their platform and discounts on memberships, including gyms, yoga, wellness apps, nutrition, and mental-health services. - Cabify Company: Access to Cabify Business, providing employees with preferential discounts on trips made through the platform. - Company Growth: As our company continues to grow, additional perks and benefits will be introduced.

What makes Cognizant Netcentric a great fit for you? At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of Adobe experts working across countries, cultures, and technologies. Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation. With Holacracy at our core, every individual is empowered to make an impact. The role We're looking for a Data Analyst to translate AI-generated insights from customer call transcripts into actionable product and operational improvements. Embedded in a cross-functional team alongside Data Scientists and Product Managers, you'll bridge the gap between technical insights and real-world implementation — helping identify why customers call and driving initiatives that reduce call volume and improve customer experience. The role sits at the intersection of data analytics, customer experience, and product development. What you’ll do • Work with AI-generated outputs from call transcript analysis (e.g., contact reasons, intent classification, conversation themes), • Interpret and validate AI insights in collaboration with Data Scientists, ensuring business relevance and clarity, • Identify and structure key call drivers, customer pain points, and recurring issues, • Translate insights into clear, actionable recommendations for product and operational teams, • Collaborate with product teams to define features, improvements, and initiatives aimed at reducing call volume, • Develop a deep understanding of customer journeys, • Act as a bridge between Technical Team and Product Teams ensuring shared understanding of insights, • Analyze call center performance using SQL and/or Python (Databricks) across structured metrics and conversational datasets when needed, • Hands-on experience in connecting to various data sources, managing data integrations, and exploring and analyzing data across multiple platforms and systems., • Design, build, and maintain Tableau dashboards to track live chat KPIs and enable self-serve insights, • Identify trends, customer pain points, and behavioral patterns, and translate them into actionable insights, • Write advanced queries and data transformations to process large-scale, multi-source datasets, • Perform data preparation, exploratory analysis, and reporting automation, • Ensure data consistency, KPI alignment, and clarity across teams What you bring • 3–5 years of experience in Data and Product Analytics, • Strong ability to interpret data and translate insights into business actions, • Solid working knowledge of SQL and data exploration (Databricks preferred), • Solid understanding of prompting and GPT models, • Experience working with cross-functional teams (product, operations, data science), • Understanding of customer journeys and contact center environments, • Experience building dashboards in Tableau or similar BI tools, • Strong communication skills across technical and non-technical stakeholders, • Hands-on, proactive mindset with ownership of end-to-end topics At Cognizant Netcentric you get: • Permanent contract, • 30 working days of vacation, • Flexible working hours, • Recognition bonus system, • Private health insurance, • Apple work equipment, • WFH equipment + welcome package, • WFH monthly expenses compensation, • Access to Udemy courses, • Adobe certification, • Sponsored gym membership, • Tax-free benefits (ticket restaurant, kindergarten and transport), • A dynamic and international team, • Everyone has a voice; we are a Holacracy organisation At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams. We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.

Hello! Do you want to help us build the platform that connects Factorial to the rest of the software world, with strong engineering foundations today and AI as a growing part of how we work tomorrow? We're looking for engineers who: • Care about the maturity and quality of what they ship, more than the specific stack they use, • Care about whether the thing they built actually worked — not what their title says Our Engineering team is the engine behind Factorial, crafting the tech that makes HR simple, fast, and reliable for thousands of companies. If you love solving hard problems and want to build something that truly matters, come build it with us. We're a team of 200+ Product Engineers building a Business Management solution that actually works for the people using it. Our core stack is Ruby on Rails and React, though we're open to engineers from other stacks — what matters most to us is the maturity of your development practice. The API & Integrations team addresses particular challenges at Factorial. We sit at the intersection between product and platform. We own product surface while we also design developer experiences for internal and external developers of integrations. • We build tools for Factorial product teams to publish in our extensive public API., • We build an integrations framework to achieve the best user experience and developer experience when using integrations. Several Factorial products are already using this framework, and we keep expanding it., • We enable our developer partners to extend Factorial and live the best developer experience. With the acquisition of YepCode, we’re laying the groundwork to bring AI further into how we build integrations. Our mission is not only to unblock markets that rely on a fragmented market of different external software (payroll software solutions, ERPs, cloud-based identity services, etc.), but also to lower the barrier so that anybody (even HR managers) is able to create new integrations. As an engineer on the API & Integrations team, your main focus will be owning the development of our public API and integrations framework end-to-end, from problem definition and system design to shipping, monitoring, and iteration in production. • Own systems end-to-end From problem definition and system design to shipping, monitoring and iteration in production., • Collaborate closely with Product and Design Shape how the API and integrations framework serve real user needs, not just isolated technical components., • Work with a real cross-product consistency challenge: keeping the same user and integration experience across verticals (ATS, payroll, ERPs...), all tied to Factorial’s design system and transparent to every product team., • Stay close to our customers We have a strong customer-centric mindset: engineers regularly join customer calls, reviews, and feedback sessions to deeply understand real workflows, pain points, and constraints, ensuring we build the right solutions to real problems, not assumptions., • Share knowledge and raise the bar Mentor peers, document learnings, and contribute to Factorial's engineering best practices., • Take ownership of AI as it takes shape As we build on the YepCode acquisition, you won’t be joining a finished AI roadmap, you’ll be one of the people defining it: AI Skills, evaluation frameworks (Evals), RAG, and agentic workflows are all still taking shape, and we want someone who wants to build them, not just use them. Your title matters less than your mindset. You might be mid, senior, or staff. What we care about is: • Development maturity: you write solid, well-tested, production-grade code and can be trusted to own a system end-to-end, • Proven impact: shipped projects, side projects, or contributions that made a measurable difference, • Product-first thinking: you design complete experiences, not just isolated components, • Speed & adaptability: you experiment, learn, and iterate fast, • An abstraction mindset: real experience working with legacy/monolithic systems, with a track record of thinking in reusable, generic frameworks and components that serve multiple teams and languages, abstracting and generalizing solutions for multiple cases, rather than one-off, product-specific fixes. LLMs, skill-based agents, MCP, or other AI protocols are not required today, but relevant as our roadmap evolves. • Solid software engineering fundamentals and development maturity, in any language (backend, frontend, or both), • Experience shipping real products to production, • Knowledge of APIs, cloud platforms, and system design, • A fast learning curve with new tools and technologies We care far more about what you’ve built than the stack you used. Our team currently works with Ruby on Rails and React, but we’re open-minded about candidates from other stacks. We’re specifically looking for prior experience working with legacy/monolithic systems and evolving internal frameworks; the language itself doesn’t matter, what matters is having gone through that kind of architectural challenge. At Factorial, we believe the best products are built when people come together, in person to collaborate, challenge ideas, and move fast. That’s why our Engineering Teams follow an office-first, flexible schedule. We work on-site several days a week, using that time to connect, align, and innovate as a team. However, we also understand the importance of focus and flexibility, so we support remote work when it makes sense — whether for deep work, personal needs, or just a change of scenery. This balance helps us stay agile, creative, and closely connected, while giving everyone the space to do their best work. At Factorial we don’t evaluate you by years of experience but by your knowledge and skills. We use our Career Path with a rubric framework where we define what is expected for each experience level and skill. This framework allows you to know your current level and what you need to keep growing. We love transparency, so our Career Path includes the salaries for each level, which we share during the first interview to ensure alignment. • Intro Call - Chat with our Talent Partner about your journey and goals., • Hiring Manager Interview - Deep dive into your product mindset, teamwork, and problem-solving., • Live Challenge - A collaborative technical exercise based on real-life problems., • Final Coffee Chat - A relaxed conversation with our CTO & VP of Engineering to explore our vision, culture, and your growth. The whole process is remote, using videoconferencing tools! At Factorial, we’re building the leading AI Business Management Software for companies of all sizes. Our platform centralizes key workflows across HR, Finance, Talent, Operations, and IT, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people. With over 1,500 employees across Europe, Asia, Africa, and America, we are one of Europe’s fastest-growing SaaS companies, proudly headquartered in Barcelona. If you’re excited to shape the future of business management technology, we’d love to meet you. We believe in diverse talent: we welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply. We believe in inclusion: we are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you. • We own it: We take responsibility for every project. We make decisions, not excuses., • We learn and teach: We’re dedicated to learning something new every day and, above all, share it., • We partner: Every decision is a team decision. We trust each other., • We grow fast: We act fast. We think that the worst mistake is not learning from them. Wanna learn more about us? Check our website! • High growth, multicultural and friendly environment, • Alan as private health insurance, • Healthy life with Wellhub (Gyms, pools, outdoor classes), • Save expenses with Cobee, • Language classes, • Breakfast in the office and organic fruit, • Food discounts with Nora, • Pet Friendly, • Much more that we’ll spill during the interview process! #J-18808-Ljbffr