Delivery Station Manager M/F
hace 1 día
Vitoria-Gasteiz
Regional Delivery Station Manager Last-Mile Operations 🧭 Role Overview At the heart of our logistics network, Regional Delivery Station Managers are responsible for delivering operational excellence at scale. This is a high-impact field leadership role designed for leaders who thrive in fast-moving environments, enjoy solving complex operational challenges, and know how to build high-performing teams across multiple sites. You will directly lead one flagship Delivery Station while overseeing a network of regional stations managed by Site Leads. From operational performance and partner governance to safety, compliance, and cost control, you will own the end-to-end execution of your regional perimeter. 🚀 What You'll Do Own Operations • Lead a flagship Delivery Station with full accountability for performance, customer experience, safety, staffing, and financial results., • Drive key operational metrics including OTD, FTD, productivity, quality, and cost per parcel., • Build a strong operational culture through visible leadership and daily engagement with teams on the ground. Lead a Regional Network • Manage and coach Site Leads across multiple Delivery Stations., • Ensure operational consistency, compliance, and execution excellence across the region., • Conduct regular site visits and provide hands-on support during peaks and critical events. Build Strong Delivery Partnerships • Manage DSP and staffing agency relationships across the region., • Drive partner performance through scorecards, audits, SLA reviews, and continuous improvement plans., • Collaborate with Procurement, HR, Finance, Legal, and Planning teams to scale operations efficiently. Drive Continuous Improvement • Identify operational bottlenecks and implement scalable solutions., • Own regional forecasting, budget planning, and performance recovery initiatives., • Use data to make fast, informed operational decisions. 🎯 About You • Bachelor’s/Master’s degree in Logistics, Supply Chain, Transportation, Engineering, or Business, • 6+ year experience in managing a team plus a full P&L with a strong background in logistics, transportation, express parcel, or last-mile operations., • Proven success managing high-volume operations and outsourced delivery models., • Comfortable balancing strategic thinking with hands-on execution., • Strong analytical mindset with excellent stakeholder management skills., • Fluent in English and Spanish and able to operate in fast-paced, high-growth environments., • Willing to travel regularly across the region (Madrid). We are an equal opportunity employer and value diversity within our workforce. We encourage applications from all qualified individuals regardless of background.
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