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ERP Functional Expert for Customer Services

hace 2 días

Getafe

*Job Description: Airbus Defence and Space* is looking for a ERP Functional Expert for Customer Services to reinforce its internal SAP team, based in* Spain (Getafe or Seville). You will join an international group of around 65 SAP Functional Experts with around 11 SAP SD/CS Experts located in the four core countries. This position contributes to the service/project delivery by the *ERP Competence & Delivery Center covering all our AD ERP platforms, with special focus on the Spanish national system and divisional system. Inside the scope of this functional domain you will have to manage projects, enhancements and also support and bug fixing on Order-to-Cash and Customer Services processes. Your challenges:* Provide support on the SAP systems of AD (including new solution S4 hana), implement enhancements & projects on this system taking into account the guidelines of Airbus Defence & Space *to manage them. SAP Standard mindset. *Integrate the SAP OTC/CS team with an open mindset to ensure an excellent team work inside the DIGITAL organization and with the business (key) users. Support the team in all the new requirements they have coming from the key users. Understand their needs and propose solutions to their issues/requirements. Proven functional skills in ERP SD/CS/PM Create *the functional design and support the ERP developer at functional level to develop/modify the ABAP code to be adjusted to the new requirements. Your boarding pass: This position requires a minimum of 7 years of experience in the SAP SD/CS/Services domain The candidate has to be fully customer and delivery oriented. English on negotiation level. Self-organized and ability to organize a workpackage. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. This position requires a security clearance or will require being eligible for clearance by the recognized authorities. WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE? * At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits: * * Vacation days and additional days-off along the year (+35 working days off in total). * * Attractive salary and compensation package. * * Hybrid model of working when possible, promoting the work-life balance * * Collective transport service in some sites. * * Benefits such as health insurance, employee stock options, retirement plan, or study grants. * * On-site facilities (among others): free canteen, kindergarten, medical office. * * Possibility to collaborate in different social and corporate social responsibility initiatives. * * Excellent upskilling opportunities and great development prospects in a multicultural environment. * * Special rates in products & benefits. * This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company:* Airbus Defence and Space SAU Employment Type: Permanent ------- Experience Level: Professional Job Family:* Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Customer Service

hace 2 días

Getafe

¿Te apasiona el trato con las personas y tienes un don para ofrecer soluciones rápidas y efectivas? ¡Esta es tu oportunidad! Estamos buscando un/a Customer Service Support para unirse a una empresa innovadora en el sector de iluminación, ubicada en Leganés, Madrid. Si eres alguien con habilidades excepcionales para la comunicación, te encanta trabajar en equipo y tienes experiencia en atención al cliente, especialmente en el ámbito de el/la comercio electrónico/a y retail, te invitamos a formar parte de esta emocionante aventura. Funciones: Entre las funciones se incluyen: - Gestionar y mantener pedidos en el sistema SAP, asegurando que los datos sean precisos y actualizados. - Ofrecer soporte a los clientes, atendiendo consultas y resolviendo reclamaciones con profesionalismo y empatía. - Realizar y recibir llamadas telefónicas, manteniendo una comunicación clara y efectiva. - Brindar apoyo al equipo de ventas, ayudando con informes, solicitudes y otras tareas administrativas. - Colaborar con el departamento de gestión de crédito, proporcionando asistencia en tareas relacionadas. Contrato sustitución de Maternidad. La jornada es de 40 horas semanales, con horario flexible: de lunes a jueves, de 08:00 a 17:00 h, y los viernes, de 08:00 a 15:30 h. En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas Requisitos Para este puesto, buscamos a una persona que reúna las siguientes características: -Nivel fluido de inglés, capaz de comunicarse con clientes internacionales. -Dominio de Excel y del paquete Microsoft Office, con habilidades para manejar datos y generar informes. -Conocimientos de SAP R/3, especialmente en el módulo SD (Sales and Distribution). -Experiencia previa trabajando con clientes de comercio electrónico/a y retail. ¿Qué ofrecemos? Unirte a esta empresa te ofrecerá una serie de ventajas que harán de esta experiencia profesional algo único: -Retribución económica competitiva, entre 2000 y 3000 euros al mes. -Modalidad híbrida de trabajo, que combina lo mejor del trabajo remoto y presencial.

Airbus - Erp Functional Expert For Customer Services

hace 1 día

Getafe

Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia. Job Description: Airbus Defence and Space is looking for a ERP Functional Expert for Customer Services to reinforce its internal SAP team , based in Spain (Getafe or Seville) . You will join an international group of around 65 SAP Functional Experts with around 11 SAP SD/CS Experts located in the four core countries.This position contributes to the service/project delivery by the ERP Competence & Delivery Center covering all our AD ERP platforms, with special focus on the Spanish national system and divisional system.Inside the scope of this functional domain you will have to manage projects, enhancements and also support and bug fixing on Order-to-Cash and Customer Services processes. *Your challenges: Provide support * on the SAP systems of AD (including new solution S4 hana), implement enhancements & projects on this system taking into account the guidelines of *Airbus Defence & Space *to manage them.SAP Standard mindset. *Integrate the SAP OTC/CS team * with an open mindset to ensure an excellent team work inside the DIGITAL organization and with the business (key) users. *Support the team * in all the new requirements they have coming from the key users. Understand their needs and propose solutions to their issues/requirements. *Proven * functional skills in ERP SD/CS/PM *Create *the functional design and support the ERP developer at functional level to develop/modify the ABAP code to be adjusted to the new requirements. *Your boarding pass: *This position requires a minimum of 7 years of experience in the SAP SD/CS/Services domainThe candidate has to be fully customer and delivery oriented.English on negotiation level.Self-organized and ability to organize a workpackage.This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.This position requires a security clearance or will require being eligible for clearance by the recognized authorities. * WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE? At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits: * Vacation days and additional days-off along the year (+35 working days off in total). * Attractive salary and compensation package. * Hybrid model of working when possible, promoting the work-life balance * Collective transport service in some sites. * Benefits such as health insurance, employee stock options, retirement plan, or study grants. * On-site facilities (among others): free canteen, kindergarten, medical office. * Possibility to collaborate in different social and corporate social responsibility initiatives. * Excellent upskilling opportunities and great development prospects in a multicultural environment. * Special rates in products & benefits. *This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: *Airbus Defence and Space SAU Employment Type: Permanent------- Experience Level: Professional Job Family: *DigitalBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .At Airbus, we support you to work, connect and collaborate more easily and flexibly. xqysrnh Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.